Getting ready to get my iPhone fix at the genius bar.

Discussion in 'iPhone' started by Bankaimadness, Sep 2, 2013.

  1. Bankaimadness macrumors 6502

    Joined:
    Jun 7, 2010
    #1
    So I already back up everything via iTunes. Should I do a full factory reset on my phone beforehand?

    I don't know how to completely wipe out all the data on my phone.
     
  2. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
  3. user-name-here macrumors 65816

    Joined:
    Aug 31, 2013
    #3
    Just make sure to make an appointment before going in :p
     
  4. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #4
    Are you taking it into the Genius Bar for an issue you are having with the phone? If that is the case then you may not want to factory reset the phone. The genius will need the phone in its current state to see what the issue is.

    If you are trading it in for upgrade, just go into Settings > General > Reset > Erase all Content and Settings. Or you can open iTunes, with iPhone plugged in and hit Restore Iphone when it shows up.
     
  5. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #5
    When I got my iPod touch 5 replaced they took it with all my information on it. Nothing has happened.
     
  6. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #6
    They should ask you to enter your password (if you have one) and erase all content and settings before swapping it to ease any privacy fears - I've had to do that when getting an iPhone 5, 4 and even 3GS replaced.
     
  7. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #7
    I trust apple with that kind of thing. If password means pass code, I did not have one.
     

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