*slams head into keyboard* 23193z.;/!@!~_+2221a-=[021[2!2!a2?32'/PWS4E Note to self: Stop giving people more credit then they deserve when it comes to their intelligence. I'm rolling out a new system to of my the users in my office. Called her and left a message to please let me know what her passwords are on her system. (e-mail, network, vpn, etc.) She leaves me a voicemail while I'm at lunch. "Hi Jonathan. My password is blahblahblah. Yah know it would be just easier to just e-mail it to you. Bye" (Edit for clarification: YES. She sent me her passwords thought unencrypted e-mail.) Now you know WB cartoons have the classic eyes popping out of their head effect. One thing that happens in real life when this occurs is that they don't go back. So after spending a few minutes rolling my optic nerve back into my head I am now trying to figure out the best way to kill this user. Death being the easiest way of resetting all the freaking passwords we are now going to have to generate service "tickets" for now because a user is CRITICALLY FARKING STUPID!!!! ARRRRRGGGGGHHHHH!!! Because if this user died == leaving the company and there is one single form to request that the user's accounts be disabled. *SLAMS HEAD INTO KEYBOARD AGAIN* Why am I not allowed to do security training classes? Why? Why? Why? Id even offer the bloody service pro bono on my own time if it meant teaching our users some basic good security practices!!! Hell I'd take a vacation day for it. Anything to raise the freaking IQ points of the users in our office above the chimp level. Of course that is insulting the chimp. Even they know to throw crap when something seems wrong. I'm starting to really hate being in a company where the T word == a swear. Once upon a time we had a dedicated IT person who did nothing but training. That was 4 years ago. You can see how people's IQ's have dropped since then. That was therapeutic. Sorry had to vent somewhere.