Gold iPhone Genius Bar

Discussion in 'iPhone' started by BlackMamba14, Oct 2, 2013.

  1. BlackMamba14 macrumors regular

    Joined:
    Mar 14, 2011
    #1
    My Gold 5s mute switch is broken and I need to get it replaced. What are the chances the Genius Bar will have a replacement or will they have to order one for me?
     
  2. duelingdragons macrumors 65816

    Joined:
    May 13, 2007
    Location:
    Orlando, FL
  3. boobie12 macrumors 6502

    Joined:
    Sep 20, 2012
    #3
    Usually they keep some in the back for situations like this.
     
  4. uhslax24 macrumors 6502

    uhslax24

    Joined:
    Jul 21, 2012
    Location:
    Pittsburgh, Pennsylvania USA
    #4
    This. At least in my experience. My local genius bar sets aside one of each model (new stock until they get service replacements).
     
  5. BlackMamba14 thread starter macrumors regular

    Joined:
    Mar 14, 2011
    #5
    Great experience at the Apple Store. They checked and luckily had 1 Gold 5s in store for genius bar appts. Was able to get it swapped out and again Apple customer service comes through
     

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