Got 10.5" iPad Pro from T-Mobile, can I take it to the Genius Bar?

Discussion in 'iPad Tips, Help and Troubleshooting' started by techno-Zen, Jun 16, 2017.

  1. techno-Zen macrumors 6502

    Apr 27, 2015
    I have a faulty Up volume button :( It's my first cellular model so I don't know how this works.

    Purchased from T-Mobile
  2. keysofanxiety macrumors G3


    Nov 23, 2011
    Yeah you can just take it into an Apple Store. It'll be under warranty with Apple.

    For your future reference, you can verify warranty & warranty expiration date by entering the device's serial number into this website:
  3. techno-Zen thread starter macrumors 6502

    Apr 27, 2015
  4. macdragonfl macrumors 6502


    Jan 11, 2006
    Ft. Lauderdale,Fl
    It does not matter if you opened or not they will still give you a new one. If it is in stock. I only use Apple stores for service even though I've purchased somewhere else.

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