iPhone got a used iPhone but previous owner cant logout of find my phone!

Discussion in 'iOS Apps' started by mia-rafael, May 28, 2019.

  1. mia-rafael macrumors member

    mia-rafael

    Joined:
    May 21, 2016
    #1
    So i got this iphone 5s, the owner told me he could not log out of FIND MY PHONE, he gave me his iCloud password, i shut down the phone and tried doing all this via iCloud on my MacBook, i got that little black x and removed it, yet, upon restarting the phone 'FIND MY PHONE Feature' returned!

    I told the previous owner and he said this was the problem, no matter how many times he removed it when the phone was turned off as soon as it was turned back on again the FIND MY PHONE feature was back!

    we also get a failure when trying to sing out on the phone using the password! says: VERIFICATION FAILED (There was an error connecting to iCloud) so its not the password its iCloud,

    Can anyone advise on how to resolve this?
     
  2. Banglazed, May 29, 2019
    Last edited: May 29, 2019

    Banglazed macrumors demi-god

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #2
    Just make sure you are connected to either mobile data or WiFi on the device in order to turn it off. Some iCloud services were affected earlier but now restored. Try again now and see if it works.

    https://www.apple.com/support/systemstatus/
     
  3. mia-rafael, May 29, 2019
    Last edited: May 29, 2019

    mia-rafael thread starter macrumors member

    mia-rafael

    Joined:
    May 21, 2016
    #3
    thanks,
    solved
     
  4. Banglazed macrumors demi-god

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #4
    You may need to Settings>General>Reset>Reset Network

    In the Settings app, do you see a Mobile Data? I recalled some older iPhone or depending on the carrier or unlocked will need the correct APN setting or profile to access the carrier network.
     
  5. mia-rafael thread starter macrumors member

    mia-rafael

    Joined:
    May 21, 2016
    #5
    thanks!
     

Share This Page

4 May 28, 2019