I got her music to the Mac but I could not get the album covers to come over. Even "get album art" via iTunes does nothing. Any ideas? Her ipod is set for windows. I'm not sure what to do or what will happen if I restore to factory then hook it up to the Mac. I want to make sure the music transfer I did via the pc to Ipod to Mac is ok before I erase the iPod. IS there an easy way to move here contacts over from the PC (XP) to the Mac. I've been a Mac guy since 2003 but even moving things from a PC to a Mac is very frustrating for me. Thanks for any help.