Great Apple Store service and replacement of 3GS

Discussion in 'iPhone' started by takufu01, Jul 4, 2009.

  1. takufu01 macrumors regular

    Jun 22, 2009
    Hi everyone just wanted to share a great customer service experience at a Apple Store yesterday....I was having problems downloading movies from iTunes onto my iphone....everytime I would start the download it would freeze.....well...decided to make an appointment and take the phone to Apple Store.....guy was real cool...ran a check on the phone...told me to restore it as new phone....if that didn't help than bring it back....well it didn't work.....took the phone back and they replaced it with a new 32g black....guy at the Iphone bar said that there was a buffering issue and maybe a memory issue....but.....they were great with service and replacing the phone....thought I would share that.....Great service Apple!!!!!!
  2. CKohkah macrumors 6502

    Jan 10, 2008
    Was the replacement in a white box or brand new?
  3. acfusion29 macrumors 68040


    Nov 8, 2007
    What are the first two digits of your serial number?
  4. takufu01 thread starter macrumors regular

    Jun 22, 2009
  5. PeterKG macrumors 6502

    May 2, 2003
    I just got back with a replacement. It was in a white box. They already have them for the 3GS, BUT, it has a normal serial number, not a refurb. serial number. It is 889247xxxxx. My previous was a week 25 build, different factory. I wanted replacement due to poor battery life, light leaking (very small) and something the rattles when I shook it. This new one as far as build looks great. Better display. No leaking light. But battery performance will have to be tested. I am running 3.1 beta. But I checked my old 3G and it has a rattle, and so does this replacement, so they must all rattle.

Share This Page