Green Dot when the screen is fully black

Discussion in 'iPhone' started by Swifter, Feb 24, 2013.

  1. Swifter macrumors newbie

    Joined:
    Feb 19, 2013
    #1
    Hello I have this green dot right on the top and when I go on a fully black picture, I can see the dot flashing red and green as i tilt it.

    This is bothering me because I just found out about it.

    Will apple let me take my iphone back to the shop to get it fixed?

    I cant return my iPhone back because my 30 day guarantee is over and my iPhone is a month old.

    Will apple help even though my guarantee is over?

    What can I do to get rid of this dot?
     
  2. Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #2
    iPhones have a 1 year warranty. If it's under warranty Apple will replace it. :cool:
     
  3. Swifter thread starter macrumors newbie

    Joined:
    Feb 19, 2013
    #3
    Question

    Will they replace it even if its one tiny little incy wincy dot?
     
  4. iRepairParts macrumors regular

    iRepairParts

    Joined:
    Oct 6, 2012
    Location:
    California
    #4
    It sounds like a dead pixel. Definitely something Apple will take care of for you.
     
  5. BrandonZ, Feb 24, 2013
    Last edited: Feb 24, 2013

    BrandonZ macrumors 6502

    Joined:
    Jul 22, 2008
    #5
    I had a dead pixel show up on my iPhone 5 this week. I took at Apple and they allowed me to look at one replacement. The Replacement had dust under the glass screen and looked just as bad as my dead pixel so I said I would rather keep my phone. They said that was my only option I have to make another appointment to see another phone even though the apple genius could see dust too. It actually looked like small metal flakes. Pretty disappointed with apple since I paid for AppleCare+ and it really didn't do me much good. The genius was very nice as was I. Just disappointed.
     
  6. Swifter thread starter macrumors newbie

    Joined:
    Feb 19, 2013
    #6
    Will they give me a new phone right away?

    If I go to the apple store and tell them the problem

    I will also show them the box and the receipts

    Will they give me a new iPhone straight away or do I have to talk with those apple genius people and wait for days just to get a new one?
     
  7. BrandonZ macrumors 6502

    Joined:
    Jul 22, 2008
    #7
    I'd make an appointment.
     
  8. Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #8
    You don't need box, receipts, etc. They will see by the serial number it is under warranty and replace it right away. They only want the phone. :)
     
  9. Swifter thread starter macrumors newbie

    Joined:
    Feb 19, 2013
    #9
    What will they give me?

    1 more question

    Will they give me a new iPhone 5 fresh out of the box or will they give me one that has been refurbished?
     
  10. BrandonZ macrumors 6502

    Joined:
    Jul 22, 2008
    #10
    If you're past 30 days a refurb.
     
  11. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #11
    Please don't start this...
    It will be a refurb, but they are 100% OK, and probably even better since they've been tested.
     
  12. iRepairParts macrumors regular

    iRepairParts

    Joined:
    Oct 6, 2012
    Location:
    California
    #12
    You will more than likely get a refurb without any hassle or runaround from Apple. The best thing to do would be to make an appointment at the genius bar.

    Refurbished units are 100% OK because they are pretty much examined with a fine tooth comb. My advice would just be to inspect the refurb to make sure there are no issues with it.
     

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