had dust under camera lens, replaced out of warranty!

Discussion in 'iPhone' started by wmitch, Oct 10, 2013.

  1. wmitch macrumors regular

    Joined:
    Mar 7, 2012
    Location:
    Iowa, USA
    #1
    I dont know that this is guaranteed and i also don't know how widespread of an issue is but i began noticing spots under the lens of my IP5 camera.

    I didn't get around to it by the time my warranty expired (launch day purchase) but went in tonight and he said that the whole phone was very dusty and also that the frame was slightly bent which likely led to the dust issue.

    Great news- they offered to replace on the spot even though i was out of warranty!

    Anyway just thought i'd share in case anyone else was having similar issues.
     
  2. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #2
    It's good to hear support success stories (99% are good experiences but the ones that go south get all the conversation). Is it an iPhone 5?
     
  3. danilko1 macrumors 6502a

    danilko1

    Joined:
    Jun 21, 2010
    #3
    My coworker has a spec of dust under his 5S camera lens, on day one.

    So it's possible it's been there the whole time.
     
  4. sucka free macrumors member

    Joined:
    Oct 30, 2012
    #4
    If you're cool with them they are usually cool with you.
    I've had them replace phones out if warranty even tho they didn't have to.
    It won't always happen, but once in awhile you'll get someone cool to do it for you
     
  5. henry72 macrumors 65816

    henry72

    Joined:
    Jun 18, 2009
    Location:
    New Zealand
  6. Robster3 macrumors 68000

    Joined:
    Dec 13, 2012
    #6
    No surprise here, i had a imac screen replaced 2.5 years out of warranty this year. It was bought late 09.
     

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