Had to reformat and reinstall leopard, how to get purchased songs back?

Discussion in 'Mac Apps and Mac App Store' started by glocke12, Feb 12, 2008.

  1. glocke12 macrumors 6502a

    glocke12

    Joined:
    Jan 7, 2008
    #1
    10.5.2 killed my imac, so I had to reformat and and reinstall leopard. How do I get items purchased from the itunes store back??? I didnt have these backed up anywhere else....
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    1) You should have them backed up. Apple make it very, very clear that it's your responsibility to back them up: there is even a window that pops up in iTunes the fire time you download an item to tell you this. It's not Apple's job to protect your data (which this now is) from system failures, thefts or reformats

    2) If you contact iTunes support and ask very nicely they might let your redownload: they have been know to in the past

    3) Start taking regular backups: your harddrive could fail tomorrow
     
  3. Cromulent macrumors 603

    Cromulent

    Joined:
    Oct 2, 2006
    Location:
    The Land of Hope and Glory
    #3
    Well you could try and e-mail or ring the iTunes store division of Apple and see if they will let you re-download them. If not, then let it be a lesson to back things up.
     
  4. glocke12 thread starter macrumors 6502a

    glocke12

    Joined:
    Jan 7, 2008
    #4
    You should have them backed up. "

    No kidding...Only reason they werent is this imac is only two weeks old, hadnt had a chance to set it up for time machine or really back any recent downloads up....

    Im for sure going to hook up am external HD tonight for backup...
     
  5. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London

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