Handbrake Crashing High Sierra

Discussion in 'macOS High Sierra (10.13)' started by rayward, Mar 8, 2018.

  1. rayward macrumors 68000

    Joined:
    Mar 13, 2007
    Location:
    Houston, TX
    #1
    I have an issue whereby Handbrake will crash my Mac frequently. It's been happening on High Sierra and I don't recall it being an issue before the update. My Mac will crash to a white screen or crash and reboot itself, and Handbrake is the only common factor. When Handbrake is inactive, everything is stable as a rock.

    I'm on 10.13.3 now, and it just crashed again (twice) today. Even if it doesn't take down the whole thing, I'll often get prolonged bouts of spinning beachball when Handbrake is processing a file.

    Anyone else experiencing this? Any solutions/ideas?

    Thanks!
     
  2. Darmok N Jalad macrumors 68000

    Darmok N Jalad

    Joined:
    Sep 26, 2017
    Location:
    Tanagra
    #2
    Have you tried removing Handbrake and installing it again? What is the version number of Handbrake?
     
  3. rayward thread starter macrumors 68000

    Joined:
    Mar 13, 2007
    Location:
    Houston, TX
    #3

    I'm running 1.0.7, which is the latest official release (i.e. not a nightly build). I'll try uninstalling and reinstalling it, and see if that kills the beast at Tanagra.
     
  4. Darmok N Jalad macrumors 68000

    Darmok N Jalad

    Joined:
    Sep 26, 2017
    Location:
    Tanagra
    #4
    That's the same build I'm running, and I don't have any trouble. You haven't upgraded your RAM or anything recently have you?
     
  5. rayward thread starter macrumors 68000

    Joined:
    Mar 13, 2007
    Location:
    Houston, TX
    #5

    Nope. The last hardware upgrades were about two years ago (swapped out the old HDD for an after-market fusion drive) and this issue has been since the High Sierra update.
     
  6. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #6
    I've run the latest build a few times over the past couple of weeks on High Sierra as well and have had no issues
     
  7. amaze1499 macrumors regular

    amaze1499

    Joined:
    Oct 16, 2014
    #7
    Same issue with another user account? Check the logs via console and look for kernel extensions or frameworks used at the time of crash.
     
  8. Lancer macrumors 68020

    Lancer

    Joined:
    Jul 22, 2002
    Location:
    Australia
    #8
    I've had similar issues with my late 2012 iMac, it has Fusion and 32Gb of RAM, which has not changed since I got it new. Basically some times it will crash right near the end of converting a file, doesn't seem to matter what type and its random. Will work fine for weeks, converting files all day long then just crash for no reason.

    Preview button CRASH!

    But a new issue has just come up after I updated to the latest Mac OS High Sierra 10.13.4. Click the 'Preview' button to bring up the video image and it crashes. Again it doesn't matter the type of file or if you have not opened anything. But don't touch the preview and it seems to work, just converted an MP4 and it plays fine at the size I expected.

    Are there any ones good alternate programs to use that work better?
     
  9. Darmok N Jalad macrumors 68000

    Darmok N Jalad

    Joined:
    Sep 26, 2017
    Location:
    Tanagra
    #9
    VLC also has the ability to encode video, though I find it a little harder to use. It does leverage Quicksync, so it does encode faster (though you have to watch the quality settings more closely).
     
  10. davidcmc macrumors 6502

    Joined:
    Nov 5, 2009
    #10
    Are you monitoring the temperature of your computer during video processing of Handbrake?
     
  11. Lancer macrumors 68020

    Lancer

    Joined:
    Jul 22, 2002
    Location:
    Australia
  12. Ritsuka, Mar 30, 2018
    Last edited: Mar 31, 2018

    Ritsuka macrumors 6502a

    Joined:
    Sep 3, 2006
    #12
  13. Lancer macrumors 68020

    Lancer

    Joined:
    Jul 22, 2002
    Location:
    Australia
    #13
    Been testing the '20180331190559-70667ab-master' today and it seems to work just fine, at least it doesn't crash and must say has a better layout that 1.0.7.
     

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12 March 8, 2018