I am one of the unfortunate souls that now has white spots appearing on my 15 alPB's screen. Next week I am sending it away to apple for a replacement screen. Here is my delema. The Apple genius at my local Apple store (where I am sending my PB to be fixed from) told me to (obviously) back up my HD and to make a new user that the book automatically boots to with Admin. Privileges so they can trouble shoot if need be. My question is: Can I make a perfect copy of my HD with all personal settings intact and be able to retrieve it? The reason I am asking is because I would like to erase and install OSX clean so I don't have any tech guy at apple going through my personal stuff. I have a lot of things from work (at a software company) that I would rather not let just anyone peer through. I figured If I could send them a box stock PB and then somehow restore everything the way I had in before would be my ideal course of action. I have plenty of space of my firewire drive for everything on my PB. Even if this is not a possibility I would really appreciate some input on what you think I should do. Also, If there is an easier way to keep my stuff out of sight from their prying eyes, I would be interested in hearing those comments as well. Thank you all for the help in advance!!!