Help, Can't download a whole album from itunes purchases in iOS 6 (iPhone 5)

Discussion in 'iOS 6' started by Tec972, Sep 21, 2012.

  1. Tec972 macrumors regular

    Joined:
    Aug 19, 2010
    #1
    Want to know if anyone else has come across this yet. Just got the iphone 5 today and installed it as a new device so I would start from scratch.

    I have no music on the phone whatsoever. When I go into purchases in iTunes on the phone i cannot go to a whole album and download it. It just shows the album as purchased with no download link.

    I can not pull up an album and have the option to download the whole thing. I have to look up a particular artist, then that album will show up but I can only download the songs by that particular artist off the album download link. NOT THE WHOLE ALBUM WITH ALL THE ARTISTS.

    This is a problem as much of my music contains various artists. I would have to do 20 searches of the different artists on an album to piecemeal it together.

    I also went on my iphone 4 to see if it had the same problem and it doesn't. That is why i believe this is an iOS 6 problem

    I think the real problem is that when I go into purchases there is no way to list it by album that I can see on iOS 6. It is artist only
     
  2. quantumbyte macrumors newbie

    Joined:
    Jan 20, 2012
    #2
    I have the same problem

    Apparently they've removed the search function from the purchases section of the store, and when I search for a purchased album using the regular search the album shows up as "purchased" but all the tracks say $0.99, instead of the cloud icon.

    I emailed apple, and they told me I needed to talk to someone on the phone, so I did, but they didn't believe me, and suggested that I simply "plug the iPhone to the computer and get the music that way"... hilarious.
    Finally I made an appointment at the genus bar, but they told me that they can't do anything and I should contact support...

    I really thought I was going crazy, until I saw your post. I guess misery loves company.
     
  3. Quad5Ny macrumors 6502a

    Quad5Ny

    Joined:
    Sep 13, 2009
    Location:
    New York, USA
    #3

Share This Page