Help!!! Can't see rented movie on Mac (expires in 30 min)

Discussion in 'MacBook Pro' started by Irock619, Jul 21, 2014.

  1. Irock619 macrumors 68000

    Irock619

    Joined:
    Sep 16, 2011
    Location:
    San Francisco, CA
    #1
    My wife rented a movie on her iPhone. We would like to watch it on the MBP. In iTunes the movie is not showing up anywhere, only on her phone. I need help as this movie expires very soon. Thanks!
     
  2. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #2
    Was the movie rented with the same Apple ID the Macbook Pro uses to connect to the iTunes store?
     
  3. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #3
    I seem to remember that you could only watch a movie on the device you rented it on..
     
  4. Irock619 thread starter macrumors 68000

    Irock619

    Joined:
    Sep 16, 2011
    Location:
    San Francisco, CA
    #4
    This^.....I contacted iTunes support and apparently you can only watch the movie on the device you rented it on. Rented movies are not compatible with iCloud. Without prompting the CSR refunded my money for the movie. Gotta love Apple customer service :D
     

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