I recently talked my parents into switching from PC to Mac. the main selling point was that they could see their grandkids on iChat AV if they did since both of their kids (me and my brother) are Mac users w/ iSight and iChat AV. Their new 1.6 GHz G5 (way more power than they'll probably need in the foreseeable future since all they ever do is surf the web, do banking, and manage family digital photos, and use iTunes) and iSight arrived today, but they can't seem to get online. Their ISP is Optimum Online, which I know can work with Macs. Anyone using this ISP? The Optimum Online hybrid install disc they have seems to be suggesting they install Netscape or something like that. The Optimum help site seems to have suggestions for OS 9 but is not clear about X. If I were sitting there with them I think I could figure it out, but I'm hundreds of miles away and am losing my patience trying to talk them through it on the phone. Are we missing somehing? Thanks for any help.