Ok, so my speaker has not worked for about three days ive tried the q-tip method, pressing the bottom right of the phone method....hard reset, (and yes...the mute switch is not on) lol....ive even removed mobile substrate just in case it was a tweak... I'm on 6.1.2 and don't want to loose JB so (if apple can just fix it and not replace it) i need to completely remove the JB before taking it in...any other suggestions? and if not what is safest non detectable method of removing JB before to genius bar..? Thanks in advance!!!