Help Needed: iTunes won't sync music to my phone!

Discussion in 'iOS 11' started by PanAm-L1011, Jul 23, 2017.

  1. PanAm-L1011 macrumors 6502

    May 29, 2010
    Republic of California
    Hi All,

    I'm not sure the right place to post this, but I really need help. I just downgraded from iOS11 to 10.3 and now I can't sync music between my iTunes and my iPhone. I have tired everything and really don't know what to do. iTunes appears to be blowing right by Step 3 in the syncing process. Any help would be much appreciated.

    Thank you.
  2. zorinlynx macrumors 603


    May 31, 2007
    Florida, USA
    You need to restore from a backup you took before you upgraded to iOS 11.

    There are likely other things broken too; you can't go "backwards" with iOS without restoring a backup made on that previous version.

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