Help! Playlist copied literally 10000 times!

Discussion in 'iPhone' started by roow110, Mar 25, 2013.

  1. roow110 macrumors regular

    Joined:
    Jul 1, 2011
    #1
    I have iTunes Match, and, I created a playlist on my iPhone, put a few songs in, and listened to it on the train. I get home, open up iTunes on my Mac and realize that the playlist was literally copied 10,000 times. I assume this is because it is the limit for the number of playlists you can have... Now, whenever I have iTunes match on, my music app crashes on my iPhone and iPad. I haves spent hours trying to delete them one by one (as there is no way to select multiple playlists) however they just return.

    I went to the Apple store and worked with a few geniuses for a couple of hours and the had no clue, so they had me call Apple support. I was on the phone with them for 3 hours, sent them photos, they even remotely accessed my computer (didn't know they could do that!) and played around with it. They had no idea, they gave me a number and said they would get back to me. Six months later, they still have no clue what to do.

    Has anyone else encountered a similar problem before? I assume this is an iTunes Match issue. Its a real shame because I paid for the service and it is literally making it impossible to use iTunes or listen to music anymore. Please help!
     
  2. Luis2004 macrumors 6502a

    Joined:
    Dec 30, 2012
    #2
    Restore your phone, reinstall iTunes, and create a new Apple ID.
     
  3. Dulcimer macrumors 6502a

    Dulcimer

    Joined:
    Nov 20, 2012
    #3
    6 months?! That's crazy! Shouldn't this issue be escalated beyond Apple Support and higher up the chain to where they can access your account and perhaps delete certain aspects of your account?

    I respect your apparent 'coolness' with the situation, OP.

    Also, make sure you're reimbursed for all these issues.
     
  4. Luis2004 macrumors 6502a

    Joined:
    Dec 30, 2012
    #4
    What are they going to reimburse? He didn't lose money with this problem.
     
  5. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #5
    Yes, reimbursed, because that's justified.
     
  6. Dulcimer macrumors 6502a

    Dulcimer

    Joined:
    Nov 20, 2012
    #6
    Yes he did. He paid for iTunes Match and he can't use the service.
     
  7. Luis2004 macrumors 6502a

    Joined:
    Dec 30, 2012
    #7
    Oh I see. Then yes, by all means.
     
  8. NewAnger macrumors 6502a

    Joined:
    Apr 24, 2012
    Location:
    Denver Colorado
    #8
    Use automator on your Mac and select the delete duplicate playlist option. It was made for times like these.
     

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