Help please - how to demonstrate battery problem to genius bar

Discussion in 'iPhone' started by IndianGuy, Jan 22, 2012.

  1. IndianGuy, Jan 22, 2012
    Last edited: Jan 22, 2012

    IndianGuy macrumors regular

    IndianGuy

    Joined:
    Jun 14, 2010
    #1
    Hello All,

    My (around 45 days old) iphone 4s is having issue with battery - it goes off (like battery has completely ran out) around at around 15-20% battery display.

    So looks like its reporting incorrect battery %, or the battery itself has gone wrong. I have also noted that it charges very slowly even when connected to wall power source (compared to my iphone 4).

    So I want to take it to genius bar, but not sure how do I demonstrate this problem convincingly - I don't want to give them chance telling me its normal - because my phone has died abruptly 3-4 times now when around 15-20% battery.

    Thanks in advance for your suggestions, hope I will be able to resolve this well.
     
  2. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #2
    First thing the genius will do is hook up the iPhone to a Mac with diagnosic software, and it will tell them the remaining capacity of the battery. A battery that does around 15% should show up as out of spec right away on their stats.
     
  3. rw3 macrumors 6502a

    rw3

    Joined:
    May 13, 2008
    Location:
    DFW, TX
    #3
    Your phone needs to be restored, simple as that.
     

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