Help. Setting up gmail as sync and push

Discussion in 'iPhone' started by jsf721, Jan 7, 2012.

  1. jsf721 macrumors 6502

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    Li, NY
    #1
    http://support.google.com/mobile/bin/answer.py?hl=en&answer=138740


    I have been trying to set up a push, sync e mail on my sons iPhone all day. I keep getting the message that the password is incorrect and I know it is not correct. I called the apple iPhone support number and they do not offer support on google mail. They suggested I make an. Appointment with the genius store to get set up help. I went to apple and they tell me that the above instruction are only if you have an exchange server. Is this right? I thought it was using googles exchange server.

    Is there a google support number?

    I want to sync mail, iCal and contacts.

    Any help is appreciated. Thanks
     
  2. Primejimbo macrumors 68040

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    #2
    I had this problem and 1 field where you put your name, it was the gmail name or something like that. I kept putting my 1st and last name and I finally put my gmail name and it fixed it and that was all that was wrong.
     
  3. jsf721 thread starter macrumors 6502

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    Dec 27, 2011
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    Li, NY
    #3
    Could you post your screen shot? Would really appreciate it. I have been at this the better part of the day and still stuck. You don't have an exchange server right?
     
  4. xraydoc macrumors demi-god

    xraydoc

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    #4
    The only support Google offers is what's online.

    For invalid password errors, try this:
    http://support.google.com/mobile/bin/answer.py?hl=en&answer=139635
     
  5. jsf721 thread starter macrumors 6502

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    #5
  6. mobilehaathi macrumors G3

    mobilehaathi

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    #6
    Odd, I've successfully followed these instructions for both my ipad and ipod.
     
  7. verwon macrumors 68030

    verwon

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    #7
  8. takeshi74, Jan 8, 2012
    Last edited: Jan 8, 2012

    takeshi74 macrumors 601

    Joined:
    Feb 9, 2011
    #8
    Of course not. Apple can't help you with a Google password issue.

    Gmail doesn't use an Exchange server. Exchange is an MS mail server. Google uses its own mail servers.

    No, they're not right. That approach is for any account that offers ActiveSync support (Exchange, gmail, Hotmail, Live, etc).

    Not sure why it's not working for you. Here's an excerpt from the linked page (same as what was suggested in the post just prior to mine):

     

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