Hot pixel?

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
Hi,

Got my iPhone 5 yesterday...
Scratches out of the box, dot's on the back of the iPhone... And now - hot pixel. Just noticed it. It was active for two three seconds and then gone.

Should I go for a replacement?
 

VandyChem2009

macrumors 6502a
Oct 25, 2011
528
0
Houston, Texas
Apple has a 1 dead pixel policy for their iPhones. If it really gets on your nerves you should make an appointment with the genius bar and get it replaced.
 
Comment

jlake02

macrumors 68020
Nov 2, 2008
2,259
1
L.A.
If you're not satisfied, return it. Scratches out of the box is definitely a good enough reason.
 
Comment

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
If you're not satisfied, return it. Scratches out of the box is definitely a good enough reason.

How much days do I have to do that? I mean to go and moan about scratches out of the box?

Because I'm proper ill at the moment, I can't get out of the house...
 
Comment

VandyChem2009

macrumors 6502a
Oct 25, 2011
528
0
Houston, Texas
How much days do I have to do that? I mean to go and moan about scratches out of the box?

Because I'm proper ill at the moment, I can't get out of the house...
It depends on how long it has been since you bought the phone and the attitude of the genius you get when you go to the store. Generally speaking the less time that has passed the better when it comes to "out of the box" scratches. However, you have 30 days to return your phone if you are unhappy with it. The dead pixel thing is a warranty issue so you technically have 1 year/2 years if you have applecare.
 
Comment

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
It depends on how long it has been since you bought the phone and the attitude of the genius you get when you go to the store. Generally speaking the less time that has passed the better when it comes to "out of the box" scratches. However, you have 30 days to return your phone if you are unhappy with it. The dead pixel thing is a warranty issue so you technically have 1 year/2 years if you have applecare.
So if one appeared, it will appear 100% in near feature? I mean it's day one, and hot pixel already...

I had no problems with my iPhone 4 for two years...


He's sick and can't leave the house.
Yeah that's right, my bad.
 
Comment

VandyChem2009

macrumors 6502a
Oct 25, 2011
528
0
Houston, Texas
So if one appeared, it will appear 100% in near feature? I mean it's day one, and hot pixel already...

I had no problems with my iPhone 4 for two years...




Yeah that's right, my bad.
It depends on the color of the pixel. If it is always white it is dead and will never go back to normal. If it is colored it could unstick and you will be fine.
 
Comment

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
It depends on the color of the pixel. If it is always white it is dead and will never go back to normal. If it is colored it could unstick and you will be fine.
Yeah, but if it will appear I'm a bit happy actually... New iPhone... YAY! lol

I had coloured one and it got back to normal. But I noticed it instantly.

How much time I have to buy AppleCare? 1year from purchase date?

I remember people having stuck pixel issues with both the 4 and 4s.
I had none. That's why it's annoying...
 
Comment

VandyChem2009

macrumors 6502a
Oct 25, 2011
528
0
Houston, Texas
Yeah, but if it will appear I'm a bit happy actually... New iPhone... YAY! lol

I had coloured one and it got back to normal. But I noticed it instantly.

How much time I have to buy AppleCare? 1year from purchase date?



I had none. That's why it's annoying...
yeah you have 1 year to buy applecare you have 30 days to buy applecare+
 
Comment

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
AppleCare+ covers accidental damage but unfortunately isn't available in the UK.
Do you mean like Dropping and fu*****ing up / smashing the screen? That will not happen for me.

What then does simple Apple Care does?

Just adds additional 1 year of protection for things like dead pixels and stuff?
 
Comment

adztaylor

macrumors 68000
Aug 20, 2009
1,723
2
Preston, UK
Do you mean like Dropping and fu*****ing up / smashing the screen? That will not happen for me.

What then does simple Apple Care does?

Just adds additional 1 year of protection for things like dead pixels and stuff?
Yeah that's what AppleCare does, just additional warranty protection.
 
Comment

BFizzzle

macrumors 68020
May 31, 2010
2,443
0
Austin TX
Do you mean like Dropping and fu*****ing up / smashing the screen? That will not happen for me.

What then does simple Apple Care does?

Just adds additional 1 year of protection for things like dead pixels and stuff?
so it just extends the already 1 year warranty right?
 
Comment

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
Yeah that's what AppleCare does, just additional warranty protection.
But I have the same protection for this first year?

You know like okay I get more hot / dead pixels after 6 months of usage, then what? I go to Apple Store to genius, I show him the problem and he just handles me new phone?
 
Comment

adztaylor

macrumors 68000
Aug 20, 2009
1,723
2
Preston, UK
But I have the same protection for this first year?

You know like okay I get more hot / dead pixels after 6 months of usage, then what? I go to Apple Store to genius, I show him the problem and he just handles me new phone?
Yeah you get protection for the first year, but AppleCare goes beyond the first year. Sorry I should have said its extended warranty. It extends it by another year, so you get 2 years of warranty.
 
Comment

M0esmac

macrumors 6502a
Original poster
Apr 25, 2012
750
28
UK
Yeah you get protection for the first year, but AppleCare goes beyond the first year. Sorry I should have said its extended warranty. It extends it by another year, so you get 2 years of warranty.
That's okay, I knew it. I just asked does it cover the same things like dead pixels etc. :)
 
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