How can you accept a damaged phone out of the box?

Discussion in 'iPhone' started by KnightMan, Sep 22, 2012.

  1. KnightMan, Sep 22, 2012
    Last edited: Sep 22, 2012

    KnightMan macrumors member

    Joined:
    Sep 12, 2012
    #1
    Doing my research on my next device, I'm quite shocked at how many people here actually are so forgiving of Apple in regards to their pre-damaged phones. I mean, don't people go to Apple for high end beautiful devices. Is this not supposed to be the phone for people with the highest of standards? I know if any of my BB phones ever came out of the box with any damage, BB would hear about it. And this isn't just a one off, so many people are reporting this issue. So for the people that care, are you going to the store to get a replacement, and are you gonna open up each box to make sure it is not damaged as well? As a potential new customer, I'm actually quite concerned about the reliability and durability of the internals and the phones overall assembly. I never use a case, but now it seems iPhone 5 users have no choice. I've got my upgrade coming in December, I hope things improve with the build quality by then.
     
  2. physicsguy13 macrumors 6502

    physicsguy13

    Joined:
    Oct 5, 2010
    Location:
    Huntiingon Beach, CA
    #2
    The only people that come on message boards and post are those that have a complaint. There a more than a million people that received an undamaged device.
     
  3. greytmom macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
  4. Gathomblipoob macrumors 68040

    Gathomblipoob

    Joined:
    Mar 18, 2009
  5. 3rd Rock macrumors 6502

    Joined:
    Aug 10, 2012
    Location:
    Over here
    #5
    Proof or it didn't happen ;) Source ?
     
  6. ugp macrumors 65816

    ugp

    Joined:
    Jan 7, 2008
    Location:
    Inverness, Florida
    #6
    Mine were spotless. If I would have bought mine in store I would have wanted to see the product and I would have refused a damaged item out of the box in store.
     
  7. boomhower macrumors 68000

    boomhower

    Joined:
    Oct 21, 2011
    #7
    A lot of people don't have a local store. With your option being shipping the phone back and being without one for three weeks or living with some defects, many will live with the defects.
     

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