How do I prove my iMac HDD is about to die to a Genius?

Discussion in 'iMac' started by GimmeSlack12, Mar 3, 2008.

  1. GimmeSlack12 macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #1
    So my new iMac's HDD is getting temperamental and 2 or 3 times now my I will get beachballed as my HDD begins clicking (a double click every 5 seconds consistently). A restart usually fixes this, but I know that this HDD will die a premature death. The only thing is that it doesn't always happen. Do you think I'll need to prove this to a Genius or they'll take my word for it? I've run diagnostics on the drive and it comes back OK! But I've heard this click noise before and don't trust Disk Utilities prognosis. I've backed up important stuff and am prepared for the drive to kick the bucket, even though I don't expect that to happen necessarily tomorrow but better to be prepared.

    I only ask you guys, cause dragging a 24" iMac downtown is not my favorite thing to do.
     
  2. forgottensoft macrumors regular

    Joined:
    Dec 31, 2007
    Location:
    Vermont, USA
    #2
    Well, Genius's usually are pretty straight forward. there job is to keep the customer happy as cheaply as possible. i don't think you could convince them to replace it unless it is diagnostically failing. I would try booting off the disk and Repairing it. Usually dyeing drives will refuse to repiar due to damage to the directory. If it fails during a Repair, then you can use that to get a new drive. Also, use Disk Warrior. That can fix a dying drive.
     
  3. marykay9507 macrumors 6502a

    marykay9507

    Joined:
    Jan 18, 2008
    #3
    you could bring it to them and see if they could run diagnostics on it overnight to see if the issue replicates?
     
  4. bluedoggiant macrumors 68030

    bluedoggiant

    Joined:
    Jul 13, 2007
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    MD & ATL,GA
    #4
    bring it to them, open a guest account for them to play around in while you watch and wait till...it happens.

    What hard drive do you have, most imacs use the Western Digital Drives, I'm the only person I know of who has a Seagate, and mine gets hot, and is somewhat noisy, i just wanna bring it in just in case, I ask everybody, they all say WD, I even check the HD's in the imacs in the stores, and more than one store too!!
     
  5. GimmeSlack12 thread starter macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #5
    Forgot I even started this thread.... anyway

    Don't know what HDD it is, all I know is the problem is quite random so the idea of taking 'er in and waiting for it to happen could take a while. At this point I'm also considering opening it up and installing a 7200 500gigger but realize this will still cost me (aside from possibly voiding my warranty). I'll keep things backed up and when the problem becomes more persistent I'll send it in. I have gradient issues (very slight) on the iMac too and figure I could get both handled at the same time. That'd be cool. Thanks for the input guys.
     
  6. bluedoggiant macrumors 68030

    bluedoggiant

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    #6
    Wow.

    Just go to system profiler, then to Serial ATA, then whats the model name?
     
  7. GimmeSlack12 thread starter macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
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    #7
    "Wow" what?
    It's been a few days with no replies. Anyway, is there a difference regarding the HDD? I'll look tonight.
     
  8. bluedoggiant macrumors 68030

    bluedoggiant

    Joined:
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    #8
    Oh, that explains it

    Yes, there are different HD's in the world with pros and cons, Seagate's are extremely fast, the WD's apple equips in their imacs are not as fast unless you got a 750GB, just check.
     
  9. GimmeSlack12 thread starter macrumors 603

    GimmeSlack12

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    Apr 29, 2005
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  10. bluedoggiant macrumors 68030

    bluedoggiant

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    #10
    Western Digital's are what apple usually puts in, basically all. Seagates are second more common, and are the fastest, and pricey. And I think the Hitachi drive is just a filler :p. But the hitachi drive's apple includes are as fast as the Seagate's, but cheaper, seagate's are just more expensive cuz of the name i guess. western digital has the slowest drive and cheapest, but it also depends on the size. So now, you have a fast drive, but is it a little loud? (hum, not tuck or anything, the hum of it) and how big?
     
  11. GimmeSlack12 thread starter macrumors 603

    GimmeSlack12

    Joined:
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    #11
    Its a 320gigger and loud? Not loud either, but that is a very subjective comment.
     
  12. mzd macrumors 6502a

    Joined:
    Jul 25, 2005
    Location:
    Wisconsin
    #12
    btw, i also have a seagate HDD in mine. 500GB
     
  13. bluedoggiant macrumors 68030

    bluedoggiant

    Joined:
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    Location:
    MD & ATL,GA
    #13
    I don't know, bring it in.
     

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