How long is mail in service repair in your experiance

Discussion in 'MacBook Pro' started by chefwong, Feb 10, 2009.

  1. chefwong macrumors regular

    Joined:
    Jan 17, 2008
    #1
    My 2 month old MBP just went back int he mailer today ? I expect probably a mainboard swap. Everything works except my onboard LAN/ethernet port.


    Just curious how quick Apples response time is ?
     
  2. darngooddesign macrumors G3

    Joined:
    Jul 4, 2007
    Location:
    Atlanta, GA
    #2
    Depends on the repair. I had a faulty magnetic latch on a white MB and it was back within three days.
     
  3. isaki87 macrumors regular

    Joined:
    Oct 26, 2008
    Location:
    Santa Monica, CA
    #3
    On my previous edition 2.33ghz C2D, I had an LCD, front latch, superdrive, and top keyboard panel; all parts replaced and the laptop back on my doorstep within four days.
     
  4. drewsof07 macrumors 68000

    drewsof07

    Joined:
    Oct 30, 2006
    Location:
    Ohio
    #4
    You can expect it back within 3-4 days *if all parts are in stock*
    My last repair required additional parts and ended up taking 10 business days to complete. Let's just say I wasn't particularly thrilled with Applecare at that point.
     
  5. chefwong thread starter macrumors regular

    Joined:
    Jan 17, 2008
    #5
    this is my 1st apple. Lenovo/IBM is literrally 1 day turnaround.
    They usually repair and ship back out the same day they get it.....

    granted, rare cases of delays due to parts, but Lenovo/TP has always been my workhorse laptop prior....

    not flame on Apple. Maybe one day when it hits the business market heavy.
     
  6. jvlog macrumors member

    Joined:
    Feb 26, 2008
    #6
    have seen it done as fast as 2 days but it's usually 3-5
     

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