How long is mail in service repair in your experiance

Discussion in 'MacBook Pro' started by chefwong, Feb 10, 2009.

  1. chefwong macrumors 6502

    Jan 17, 2008
    My 2 month old MBP just went back int he mailer today ? I expect probably a mainboard swap. Everything works except my onboard LAN/ethernet port.

    Just curious how quick Apples response time is ?
  2. darngooddesign macrumors G3

    Jul 4, 2007
    Atlanta, GA
    Depends on the repair. I had a faulty magnetic latch on a white MB and it was back within three days.
  3. isaki87 macrumors regular

    Oct 26, 2008
    Santa Monica, CA
    On my previous edition 2.33ghz C2D, I had an LCD, front latch, superdrive, and top keyboard panel; all parts replaced and the laptop back on my doorstep within four days.
  4. drewsof07 macrumors 68000


    Oct 30, 2006
    You can expect it back within 3-4 days *if all parts are in stock*
    My last repair required additional parts and ended up taking 10 business days to complete. Let's just say I wasn't particularly thrilled with Applecare at that point.
  5. chefwong thread starter macrumors 6502

    Jan 17, 2008
    this is my 1st apple. Lenovo/IBM is literrally 1 day turnaround.
    They usually repair and ship back out the same day they get it.....

    granted, rare cases of delays due to parts, but Lenovo/TP has always been my workhorse laptop prior....

    not flame on Apple. Maybe one day when it hits the business market heavy.
  6. jvlog macrumors member

    Feb 26, 2008
    have seen it done as fast as 2 days but it's usually 3-5

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