Macbook Pro 2010. 76 charge cycles. They claim it's out of warranty. Machine was purchased on January 2011 and has AppleCare. Is the support rep we dealt with clueless? Or should we try bringing the machine to an Apple Store? What the hell good is spending all that money on AppleCare if they won't warranty a lightly used battery that died well within the three years? EDIT: Oh, and the worst thing is how it failed. The battery is COMPLETELY toast. It won't charge or power the machine on. Meanwhile my own personal 2010 Macbook Pro that is older has 176 charge cycles and is still going strong.