How many crashes is too many?

Discussion in 'iPhone' started by aleesara01, Nov 18, 2011.

  1. aleesara01, Nov 18, 2011
    Last edited: Nov 18, 2011

    aleesara01 macrumors newbie

    Joined:
    Oct 21, 2011
    #1
    I am a first time iphone user and am trying to determine what the "norm" is when it comes to crashes. I have had the phone for a couple of weeks and over the last couple of days, the phone has been crashing quite a bit. The crashes have been isolated to the native iphone apps like safari, the camera, and in settings, not downloaded apps (I guess I could understand if it was an app that I downloaded).

    I am still within the 30 days, so should I exchange the phone or is this something that is normal?

    Thanks in advance for your advice!!

    BTW...my phone is a 4s, 64GB, running iOS 5.0.1

    And all of the crash entries show an exception type of "EXC_BAD_ACCESS"
     
  2. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #2
    Go to Settings>General>About>Diagnostics&Usage and see if there are any entries in there that have "panic.plist" in its title. If so, then definitely go in for a replacement.

    Also, for the record, what version of iOS are you running? Which memory capacity are you using? What model of iPhone is it? 4? 4S? 3GS?
     
  3. Hudzilla macrumors 6502a

    Hudzilla

    Joined:
    Nov 12, 2007
    Location:
    England
    #3
    A restore, and setup as 'new phone' in iTunes may do the trick.
     
  4. JRoDDz macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NYC
  5. aleesara01 thread starter macrumors newbie

    Joined:
    Oct 21, 2011
    #5
    Sorry, I should have included that originally...
    4s, 64GB, iOS 5.0.1

    And, nope no titles with panic, all of the crash entries show an exception type of "EXC_BAD_ACCESS"

    ----------


    Already did that once when my camera stopped working...should I try again?
     
  6. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #6
    I would suggest a DFU restore as new.
     
  7. aleesara01 thread starter macrumors newbie

    Joined:
    Oct 21, 2011
    #7

    Is that easy to do?
     
  8. Thetonyk123 macrumors 68000

    Thetonyk123

    Joined:
    Aug 14, 2011
    Location:
    Earth
    #8
    Yes it is.
     

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