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Discussion in 'Macintosh Computers' started by Rezet, Aug 6, 2004.
How many dead pixels do you have to have on new lcd for apple to replace it (appx.)?
how many you got? if its one or two, no replacement...but if its a big cluster or a whole bunch then apple will replace it.
Probably around 4 or 5 you can make a good case, however 1-2 Apple will not do anything about it, a big cluster or a line will warrant a repair.
I think the number is eight if the pixels are spread out. If they are very close together then the number is lower.
How new is it?
My problem was that there was a live pixel in the middle of the screen, but I had purchased it only 2 hours prior to noticing. The policy is that you can't get the exchange unless you have more, but the manager granted me the exchange since it was a recent purchase and it was in the middle of the screen. (This was at an Apple store BTW)
If I remember from the official repair document that was obtained a while ago 7 or 8 was the number.
Ok got the answer. It really is 7 or 8.
It varies depending on the display, some are more, some are less than this old one.
Best idea if a person has several pixel problems then take the display into your local Apple Store or Apple reseller. I would imagine it's all in how you approach the problem. A positive pleasant attitude will always be better received.