How many of you had to get your iPhone exchanged?

Have you had to get a replacement iPhone ever?

  • Yes, because of hardware issue(s)

    Votes: 25 56.8%
  • Yes, because of cosmetic issues

    Votes: 4 9.1%
  • No, never

    Votes: 15 34.1%

  • Total voters
    44

medi.freak

macrumors regular
Original poster
May 26, 2011
221
0
I am asking because I just had to get a replacement for my iPhone 5, which was only 10 days old. I also had to get a replacement for my iPhone 4 about y year ago.

The iPhone 5 just wouldn't charge anymore (not even with another cord) and the iPhone 4 had the homebutton problem. Both phones still had warranty, so Apple was nice enough to give me replacements.

I am not bitter or anything, don't get me wrong, I just kinda want to figure out if it is pretty much normal to have a hardware defect on your iPhone at some point or not...

so, feel free to vote! =)
 

beeinformed

macrumors 6502
Jun 30, 2010
369
6
My phone was exchanged due to a lot of hardware issues and the replacement Apple sent seems to be much better.
 

ChristianVirtual

macrumors 601
May 10, 2010
4,096
265
* ** *
Once we had to change because the screen digitizer was off ... There was a disconnect between physical and virtual touch events.

Worked kind of the Samsung in the last commercial; just unintended :eek:

The smashed screen from my wife I don't count for the second replacement :mad:
 

Ih8reno

macrumors 65816
Aug 10, 2012
1,339
164
Sleep wake button only worked on the left for my iPhone 5 got it replaced. My iPhone 4 home button didn't always work and had to be pushed hard but that was after about a year luckily I had AppleCare and got a new one.
 

Gaidin43

macrumors regular
Sep 18, 2012
122
0
I have exchanged every iPhone I have ever owned (iphone 3G, iPhone 4 twice, and still on my first iphone 5). I always buy apple care and when the button breaks or the battery fails, or it no longer charges or whatever I bring it in, get it swapped out and off I go. With the update to apple care being a $50 two time only issue this will reduce the amount of times I swap them out, but I have only swapped one for twice in a two year period anyways. I try to swap them out towards the very end of my contract because then I have a brand new (factory refurbished) iphone to turn around and sell and it pays for my replacement.

I pay for the apple care and I use it every time. The little extra spent up front for it pays for itself if your phone ever breaks and it get allows you to get higher resale value on the other end. I do not abuse this policy but I do use it when something is wrong with my phone. It's a service I pay for and use to its full extent.
 

aDRock1154

macrumors 65816
Nov 15, 2011
1,387
5
Ohio
I'm on my third iPhone 5. Initial handset had a broken earpiece after roughly 2 weeks. The second handset's power button quit working.


Fingers crossed...
 

benhollberg

macrumors 68020
Mar 8, 2010
2,150
0
My iPhone 4S and iPhone 5 so far are the only iPhones I haven't had to replace because of manufacturer issues. I think the iPhone 3G I had to replace four times, iPhone 3GS and iPhone 4 at least once. Original iPhone twice I think. If this was any other company I would not have stayed with them.
 

jrswizzle

macrumors 603
Aug 23, 2012
6,107
128
McKinney, TX
Replaced because of a few dead pixels....if Apple's CS wasn't so great and the stores weren't right next to my house, I wouldn't have bothered.
 

SMDBill

macrumors 6502
Apr 12, 2013
255
1
iPhone 4 replaced due to stuck sleep/wake button at Apple Store while under 1st year warranty.
 

Wicked1

macrumors 68040
Apr 13, 2009
3,281
13
New Jersey
twice once for LTE not working at all, the other for flaky WiFi even after setting up as new, Apple diagnosed both phones and decided to replace them. I am talking about my IP5, never had any trouble with any other phone, and have all iphones since the 3G.
 

alphaod

macrumors Core
Feb 9, 2008
22,155
1,200
NYC
Dropped mine first 20 minutes of owning it :eek:

Free exchange for a new one.


Right now I'm looking at another exchange due to broken camera. Having thoughts about this as I lose my jailbreak.
 

SONiC5

macrumors regular
Sep 21, 2012
186
2
U.S.
Never, although I had to get my first gen iPod touch replaced, luckily it malfunctioned (home button jam) two days before the one year warranty expired.

I should have gotten my iPhone 4 replaced, the camera is very defective, the left side of all my images have a strong red tinge. I never payed it any mind until it was too late.
 

JMountainDew

macrumors regular
Apr 24, 2012
171
25
Had to replace my 4s a couple months after I bought it. Would increasingly turn off all by itself. After a number of forum "fixes" failed to resolve the issue, it was exchanged for a new one at the Apple store.
 

AndrewR23

macrumors 68040
Jun 24, 2010
3,878
1,033
2g-none
3g-none
3gs-none
4-15-20 times ( horrible phone, worst of them all for me)
4S-none
5-none