I agree, totally biased poll. Wouldn't trust it!You need to add a "never worried about the noise, zero replacements" entry
Please notice that, this is the noise of a hard plastic light guide plate, which was incorrectly glued.Quite a lot of recent discussions on this. Comes up once a week.
Short story: pot luck based on manufacturing tolerances, you could go through a million and still have it 'rattle' when you shake it around. Pro tip, don't shake it.
That's the reason why you'll hear "worrisome" stories about the number of replacements, it'll be like finding one with a space bar that doesn't slightly tilt when you touch one side.
Anything that is so minor as to not be noticeable in normal use (ie shaking a laptop to listen for a rattle) and does not affect the use of the machine is acceptable that is why there are tolerances in QC or they would never send anything out.Please notice that, this is the noise of a hard plastic light guide plate, which was incorrectly glued.
If it's normal, then why don't all of them make this noise?
If a moving part inside a MacBook is OK, than how many moving parts are acceptable? Up to a dozen if they do not cause trouble in the machine?
Ok, then why they replace it?Anything that is so minor as to not be noticeable in normal use (ie shaking a laptop to listen for a rattle) and does not affect the use of the machine is acceptable that is why there are tolerances in QC or they would never send anything out.
If in the first 14 days Apple's policy is to do whatever the customer asks, it's not their prerogative to argue with customers, only appease them. If you want to complain they'll give you an address and let them deal with it. If within warranty it largely depends on who you get, a more experienced 'genius' will likely explain the situation, a newcomer will likely ask to send it off. Either way, the people in store genuinely don't care about costs of replacements or repairs as it affects them in no way, they largely have the mentality of being on the customers side and if there's anything they can do to appease a customer they will. They are not there to guard Apple's profit margin, as it's one of the key important factors in making Apple stores and the brand successful.Ok, then why they replace it?
It's not a question of faith. The light guide plate moves when the adhesive give up and not the lcd layers and hair thin films inside.Nothing has been incorrectly glued, I don't believe they are glued in at all.
Just got my rMB Pro 13 TB and it *has* the "rattle", but I wouldn't call it a rattle. It is an almost imperceptibly gentle thud and, especially now I've read on here advice that the plastic sheet needs to be able to expand when it warms up, I honestly couldn't care less. It may be a design feature, it may not, but it is so slight - and only occurs when I purposely tip the thing and listen carefully - that it makes zero difference to me. As someone said on another thread, a Macbook without the thud may develop it anyway over time after an unknown number of expansion/contraction cycles... The looseness of the plastic sheet has a purpose of sorts. Let it be; find something bigger to worry about ;-)I have never seen a MacBook Pro that didn't have the display rattle. The only time it is heard is if you shake the MBP side to side, which I can't imagine in everyday use why anyone would do that....
Something tells me that whatever makes this noise behind the display is supposed to be slightly loose....maybe....
But knowing how Apples not existent quality control could be a factor here, it might just be a defect.
All I know is I LOVE my new Kaby Lake MBP and won't be returning it for one that might not have the "rattle".