How much can an Apple Store do on AT&T Accounts/Adding Line to existing Family Plan

Discussion in 'iPhone' started by Steve1496, Jul 10, 2008.

  1. Steve1496 macrumors 6502a

    Steve1496

    Joined:
    Apr 21, 2004
    #1
    I'm prepared to get two iPhones this friday. The first one is just upgrading an upgrade eligible line. The second one I want to do is porting a number from another account on T-Mobile to my AT&T Family plan to add onto it as an additional line. Is the Apple store capable of doing this much work (porting/adding lines/managing a family plan)?

    I'm really just trying to avoid the AT&T store. The employees are usually rude and it takes way longer. I try to stay away if possible.

    If anyone knows the answer I'd be very grateful!
    Steve
     
  2. interesting macrumors member

    Joined:
    Jul 9, 2008
  3. Steve1496 thread starter macrumors 6502a

    Steve1496

    Joined:
    Apr 21, 2004
    #3
    OKAY, I finally got the time to go and check with Apple about this. He said Apple stores cannot change service, deal with family plans, or port phone numbers. Seems a little ridiculous to me, but I guess I will have to go to AT&T tomorrow :mad:

    Steve
     

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