I remember a year ago my MBP had problems with random freezes. I took it to the Apple store and they were able to find a history of problems recorded by my MBP that says in fact my macbook did freeze several times. I remember he was able to fix it by troubleshooting the problem in that application. However, I forget what that application was to show the list of problems. I'm having the problem again and I really don't want to make a trip to the Apple store.. If anyone knows, thanks! PS- it's not an application you download. I believe it was system profiler, but I can't find it anywhere on that :S!