How to get "Ask To Buy" to work on my kids iPad

Discussion in 'iOS 8' started by gabrielsan, Sep 20, 2014.

  1. gabrielsan macrumors newbie


    Sep 16, 2014
    I've been trying since yesterday to set this up with no luck. I guess this is supposed to be super simple to do but for some reason, it isn't.

    Here is the equipment that I'm working with:

    1. iMac 27" Mid 2011 running OSX 10.10 latest version
    2. iPhone 5 running iOS8
    3. iPad Mini running iOS8

    This is what I have done so far:

    • Created a new iCloud account for kids under 13 years old
    • Configured that account as the iPad's iCloud account
    • Also added it as the iPad's iTunes and App Store account
    • By default is is set as "Ask To Buy" in my iPhone 5

    This is what happens when I try to make a purchase with the iPad:

    • I go to the app store
    • Look for a free or paid item to make a test
    • Click the Free or Buy button
    • Click the install button
    • Then it asks for the kids itunes password which I find weird
    • I enter the password and everytime it says that the details are wrong
    • I don't get a Ask to Buy on the iPad
    • I don't get a notification in my iPhone...
    • I'm not able to download anything

    The details are fine, it is connected with iCloud and iTunes/App Store in the settings menu.

    I'm not sure if this is a bug or is it just that the family is not supposed to be working yet.

    Has anybody here been able to get this to work? any help please?

    Thanks :(
  2. shandyman Suspended

    Apr 24, 2010
    Dublin, Ireland
    How to get "Ask To Buy" to work on my kids iPad

    Have you actually set it up via they family sharing section in settings, under iCloud under your account on your device? It sounds like it's not linked correctly
  3. tpabrad macrumors regular

    Jul 8, 2010
    As with the previous poster I would check the family sharing under icloud and click on the name. There is an ask to buy switch. I have done pretty much the same you have and was able to get it to work. After getting the 6 I gave my daughter my 5s so now it doesn't ask her for her password but her touch id. It sends notifications up on all the devices my account is logged into. When I click on it the store opens with the app for me to review and click on approve or decline. We started this on the 5C before the new phones came out yesterday and I remember it asking for her password 2 times in a row which was sort of a pain.
  4. gabrielsan thread starter macrumors newbie


    Sep 16, 2014
    I actually did, then restarted the device a couple of times then realized that the password was missing in the iCloud section. I inserted the password again and seems to be working flawlessly. Thanks.

    I wish my kids iPads had a Touch ID but they are the original iPads minis. I told them the password and they just have to type it every time they want to buy something. Which is kind of good because if they have it too easy they will flood me with requests hehe.

    Thank you all. :)

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