How to recover lost messages after failed update of ios10 beta 2?

Discussion in 'iOS 10' started by playmakerx, Jul 6, 2016.

  1. playmakerx macrumors member

    Joined:
    Jun 11, 2011
    #1
    1. I've been using ios 10 beta 1 for a while, and backed up my phone via iTunes to icloud. When beta 2 rolled out, I updated it via OVA.
    2. Then during installing process, the phone just got stuck after rebooting, at apple logo screen, with the progress bar missing just one bit and never moving.
    3. After waiting for an hour, I decided to force quit. Then the phone entered DFU mode.
    4. I connected my phone with itunes on Mac. After itunes detected that this phone, I chose "update" instead of "recover".
    5. iTunes downloaded ios 9.3.2 and installed fine. All my apps, photos, contacts are there. But all my messages are gone.

    I tried checking itunes, but it says the only backup I have is the one after downloading ios 9.3.2, though I'm pretty sure I had backups before. I also tried somesoftware called phonerescue and no luck.

    Anyone can help me? Call me stupid, but those are messages for 5 years, and I really don't want to lose them.:(
     
  2. Silverbird0000 macrumors 6502a

    Joined:
    Sep 19, 2006
    Location:
    Fort Myers, FL
    #2
    Did you have an iCloud back up while you were on iOS 10? If so, update the phone back to iOS 10, then restore your iCloud back up. The reason you were not seeing itunes backups is because you did not archive the back up. When you pluged your phone it over wrote the old back up
     
  3. iphonedude2008 macrumors 65816

    iphonedude2008

    Joined:
    Nov 7, 2009
    Location:
    Irvine, CA
    #3
    Yeah I would install iOS 10 and restore from your iCloud backup to get those messages back
     
  4. playmakerx thread starter macrumors member

    Joined:
    Jun 11, 2011
    #4
    Yes, I do have one. But that one is weird as well, coz on my phone it shows the last backup was on June 12, while on icloud webpage it's on July 4th. I'll give that a try, thanks.
     
  5. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #5
    The website doesn't show any beta backups as far as I know. (IE doesn't support iOS 10 yet so it won't show iOS 10 backups.)
     
  6. playmakerx thread starter macrumors member

    Joined:
    Jun 11, 2011
    #6
    Thanks I'll try that.
    --- Post Merged, Jul 6, 2016 ---
    Then the backup on website should be older than shown on the phone, right? Now it's the opposite.

    Anyway, after a closer look, I found my messages still takes up 217MB space in storage, so it should still be there. Just needs to upgrade to ios 10 again to make it visible maybe...
     
  7. playmakerx thread starter macrumors member

    Joined:
    Jun 11, 2011
    #7
    Hi there, I updated my phone to ios 10 again. The Message app is still empty, but the storage shown in setting is 217MB. I connect my phone to itunes, and it still shows no backup except the one made after I recovered from DFU mode to ios 9.3.2. So how can I recover icloud backup?
     
  8. perezr10 macrumors 6502a

    Joined:
    Jan 12, 2014
    Location:
    Monroe, Louisiana
    #8
    Just out of curiosity, why would you want old text messages?
     
  9. playmakerx thread starter macrumors member

    Joined:
    Jun 11, 2011
    #9
    You can say it's an old man's hobby to keep old things... Last time I almost got mad when my 10 years IM chat history got lost...
     
  10. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #10
    This is exactly what I have experienced. Pretty annoying. Waiting for a possible solution. I don't want to play with those files myself unless I have no other ways.
     
  11. playmakerx thread starter macrumors member

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    Jun 11, 2011
    #11
    If you get a solution, please tell me as well. Really upset now.
     
  12. MacSafe macrumors regular

    Joined:
    Jun 8, 2015
    #12
    I had the same problem but for me safari also doing problems. can you check if after closing the safari at the multitasking do you still have your history

    Check this out: http://9to5mac.com/2016/04/09/how-to-backup-restore-sms-texts-imessages-clean-ios-install/
     
  13. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #13
  14. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #14
    No....
    I don't have any, other than manually digging into iOS filesystem and try to find something interesting. I cannot do that right now because I cannot create an encrypted local backup.
     
  15. iphonedude2008 macrumors 65816

    iphonedude2008

    Joined:
    Nov 7, 2009
    Location:
    Irvine, CA
    #15
    OP you need to restore on iOS 10 and then restore from an iCloud backup, not just update. Make sure it's a backup made previous to when this whole issue started
     
  16. oftheheavens macrumors 68000

    Joined:
    Jul 9, 2008
    Location:
    cherry point
    #16
    I created a thread, believe it was moved to trouble shooting that tells you exactly how to recover lost messages and many other things usually lost. I'm on a plane with slow wifi so I don't have a link for you but if you just check my thread creation history you will see it.
     
  17. swordfish5736 macrumors 68000

    swordfish5736

    Joined:
    Jun 29, 2007
    Location:
    Cesspool
    #17
    You need to restore from the iCloud backup on your phone. You shouldn't need to use iTunes for any of this.

    Erase all content and settings then follow the prompts on the phone to set it up. One of the steps will be to decide whether you want to setup as a new phone or restore from a backup.
     
  18. Natzoo macrumors 65816

    Natzoo

    Joined:
    Sep 16, 2014
    Location:
    Not sure where i am
    #18
    I thought iCloud backed up messages,so now when I do this will I loose my messages?? Or if I restore back to iOS 9.3.2. I archived my backup and backed up to iCloud and I bought 50gb storage.
     
  19. iphonedude2008 macrumors 65816

    iphonedude2008

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    Nov 7, 2009
    Location:
    Irvine, CA
    #19
    What? If you backed up to iCloud, just erase all your data on the phone and then restore from that backup
     
  20. Natzoo macrumors 65816

    Natzoo

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    Sep 16, 2014
    Location:
    Not sure where i am
    #20
    I cloud isnt working, it says it cannot be completed... :(. I did Itunes but i want icloud also.
     
  21. Micle macrumors newbie

    Joined:
    Jul 17, 2017
    #21
    Why not use a data recovery software. Because if you restore from the iCloud or iTunes Backup. All your data should erase first to restore from the backup.
     
  22. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #22
    This is a really old thread, over a year old. But based on the OP's opening post, the only backup that was available was out of date. So even restoring those backups would not be able to help the situation.
     

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