How to remove unauthorized content

Discussion in 'iPhone' started by greganpace, Feb 29, 2012.

  1. greganpace macrumors regular

    Joined:
    Aug 9, 2011
    #1
    I recently restored a phone from an iCloud back up, and since then, I have one music album on my phone that isn't authorized. It is an apple ID I don't even know. Anyway, I figured when I synced to my computer, copied the same album to the phone (it is on my computer) again, it would be fine. But it just made a copy of the album.
    So the album isn't selectable, with gray text, and doesn't show up as being on my phone when I connect it to iTunes. I can't swipe to delete it on the phone, and I can't think of any other way to delete it.

    While we're at it, I also can't two of my ringtones to show up on the phone either. They are ones I created using iTunes, just a second long each for text/VM tones. They seemingly transfer fine from iTunes, show up on my wife's phone, and the other 15 I have on mine work, but these ones aren't available to select on the sounds page.
     
  2. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #2
    Go to Settings>General>Usage and wait for your app selection to load. Then select Music. Then select Edit. Then tap the red/white dash next to Music and select delete. Resync your music.

    Problem solved.
     
  3. greganpace thread starter macrumors regular

    Joined:
    Aug 9, 2011
    #3
    It deleted everything except that one album. Still there is gray letters.
     
  4. Kyotoma macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
  5. greganpace thread starter macrumors regular

    Joined:
    Aug 9, 2011
    #5
    Music is now gone, but it still asked me for the apple ID. Is there any way to find which app or other thing might be associated with that ID?
     

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