How To Restore Devices in macOS 10.15

Discussion in 'iOS 13' started by iApplereviews, Jun 3, 2019.

  1. iApplereviews macrumors 6502a

    iApplereviews

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    #1
    So now that there is no iTunes in 10.15 where do you go to restore or update a device?
     
  2. redpandadev macrumors regular

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    #2
    All of the sync / restore / update / backups are handled through Finder. Attached iOS devices show up in the sidebar.
     
  3. iApplereviews thread starter macrumors 6502a

    iApplereviews

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    #3
    Wow thank you didn't think to look there!
     
  4. melancholy macrumors 6502

    melancholy

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    #4
    My devices aren’t showing up there???
     
  5. redpandadev macrumors regular

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    #5
    Not sure what to do with regards to troubleshooting. I connected my iPhone and it showed up. Used Finder to update to iOS 13 from 12.4 beta.

    Best I can offer is to maybe check Finder preferences and see if there is a checkbox to show devices in the sidebar that you don’t have checked. Also check the Go -> Computer from the menu bar. My devices show up there as well.
     
  6. melancholy macrumors 6502

    melancholy

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    #6
    My iPad is showing up in Apple Music, but not in Finder or in Finder > Computer.....
     
  7. cmatuk macrumors member

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    #7
    I'm running Catalina.... I can see my devices on the Finder but I can't upgrade them to iOS 13....
     
  8. perezr10 macrumors 6502a

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    #8
    You have to download the IPSW file from your developer account first. I haven’t figured out the next step though.
     
  9. cmatuk macrumors member

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    Jul 10, 2013
    #9
    If you are still on Mojave, you need Xcode and then install it manually... if you are on Catalina.... you need to use the Finder (since there is no more iTunes) but I can't make it work... Im installing Xcode now and I will post any result.
     
  10. melancholy macrumors 6502

    melancholy

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    #10
    I can’t find any of my devices either
     
  11. redpandadev macrumors regular

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    #11
    I would recommend that you report it as a bug and wait for a future release. You might also find better support in the Official Developer discussion boards. Unfortunately it's too early to be able to identify every troubleshooting scenario.

    You can use a production machine with Mojave to sync / update your iOS devices in the meantime.
     
  12. perezr10 macrumors 6502a

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    #12
    Ok, it took me some help from someone but I finally got mine to load. I had to turn off find my iPhone first. Then, hold down the OPTION key while you hit "Restore iPhone". that will bring up a window where you point the computer to the IPSW file.
     
  13. melancholy macrumors 6502

    melancholy

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    #13
    Could you elaborate?

    Are you saying you put it in DFU mode?
     
  14. cmatuk macrumors member

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    #14
    Thanks for the reply; did you rename the IPSW file or anything??? I've tried that!!! but once i click on the IPSW file it just goes to blank....
     
  15. perezr10 macrumors 6502a

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    #15
    I didn’t rename the ipsw file.

    Here is where I “hit restore”. I simply held down the Option button while pressing. That immediately brought up a finder window where I directed it to my ipsw file.
     

    Attached Files:

  16. cmatuk macrumors member

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    #16
    I'm running iOS 12.4 beta... could that be the issue??? that would be stupid..jajajaj Because I do all that and once i select the iPSW file.... nothing... even if I just click update, (No key) It just pops and say "latest version installed" then, blank... whatever i click, it goes blank
     
  17. perezr10 macrumors 6502a

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  18. cmatuk macrumors member

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    #18
    Hmmmm; then this is weird... I does not give me an error even, it just does nothing...
     

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  19. perezr10 macrumors 6502a

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  20. cmatuk macrumors member

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    #20
    Yes, It even asked me to.. so i thought it was going well...
    Quick question.... did you erase the iOS Beta 12 profile??
     
  21. melancholy macrumors 6502

    melancholy

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    Aug 25, 2016
    #21
    You guys are so lucky. Nothing is showing up for my devices! WTF!!!
     
  22. cmatuk macrumors member

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    Jul 10, 2013
    #22
    If you have the new Music app open, try closing it.....
     
  23. melancholy macrumors 6502

    melancholy

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    Aug 25, 2016
    #23
    Music app on macOS? It’s closed. Although my Mac detects my devices because it shows up there but not on Finder...
     
  24. cmatuk macrumors member

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    Jul 10, 2013
    #24
    I mean I get this is a Beta but they should really indicate the "correct" order to Update!!! I've seen people who did manage to install iOS on Catalina but a lot of us are having many issues and I get it, it's just that if you just update "first" then you are screwed...
     
  25. pietsteph0214 macrumors newbie

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    Jun 14, 2016
    #25
    I can't see my device in running iOS 12.4 in Finder on mac running macOS Catalina :(
     

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48 June 3, 2019