how to swap iphone4 for 4s?

Discussion in 'iPhone' started by bayareastudent, Oct 15, 2011.

  1. bayareastudent macrumors newbie

    Dec 2, 2010
    Here's my situation.. my sister's iphone4 got stolen Friday at a bar, quite a timing considering iphone4s came out the same day. So she went to ATT to get a new phone, and ATT renewed her contract, BUT gave her an iphone4 because they were "Out of stock" on iphone4s. What should she do to swap it with a iphone4s? go to the apple store? ATT store? call iphone customer service? What do you think?
  2. Captain America macrumors 6502

    Aug 29, 2011
    I'd go right back to where she got it. I find it kind of strange that they would just give her an iPhone 4. Unless they planned on her coming back to get a 4S.
  3. dfnj123 macrumors 6502a

    Jun 29, 2007
    Go to the AT&T store where she originally made the purchase. This is easy, it's a wireless swap of phones under AT&T own 30 day return policy...

    Personally from experience of working at a mobile dealer, these types of transactions can get pretty difficult if spread over several stores...


    OP said they were out of i4S... not much they could do...

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