how to swap iphone4 for 4s?

Discussion in 'iPhone' started by bayareastudent, Oct 15, 2011.

  1. bayareastudent macrumors newbie

    Joined:
    Dec 2, 2010
    #1
    Here's my situation.. my sister's iphone4 got stolen Friday at a bar, quite a timing considering iphone4s came out the same day. So she went to ATT to get a new phone, and ATT renewed her contract, BUT gave her an iphone4 because they were "Out of stock" on iphone4s. What should she do to swap it with a iphone4s? go to the apple store? ATT store? call iphone customer service? What do you think?
     
  2. Captain America macrumors 6502

    Joined:
    Aug 29, 2011
    Location:
    Philly
    #2
    I'd go right back to where she got it. I find it kind of strange that they would just give her an iPhone 4. Unless they planned on her coming back to get a 4S.
     
  3. dfnj123 macrumors 6502

    Joined:
    Jun 29, 2007
    #3
    Go to the AT&T store where she originally made the purchase. This is easy, it's a wireless swap of phones under AT&T own 30 day return policy...

    Personally from experience of working at a mobile dealer, these types of transactions can get pretty difficult if spread over several stores...

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    OP said they were out of i4S... not much they could do...
     

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