It seems that so many people are having trouble figuring this out and I don't know why, so I tried to make it as simple as possible. Step 1: Use your iPhone to call *639# Step 2: You will get a message saying that your request is being processed. Step 3: You will get a text saying when you are qualify for upgrade pricing. Last Step: If your date is in/before September 2009 than you can buy your iPhone 3Gs at the 199/299 pricing!! If not than try again tomorrow night because AT&T is still updating some eligibility dates for people. Sadly I am not eligible even though I purchased my 3G on launch day last year, but I am not complaining because I knew I was signing a two year agreement at the time I purchased it.