I can't get my IMac to restart after downloading

Discussion in 'iMac' started by chwills, Jan 24, 2009.

  1. chwills macrumors newbie

    Joined:
    Jan 24, 2009
    #1
    I've shut it down and hit the restart button but the screen never reboots
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
  3. Haemorrage macrumors member

    Joined:
    Jan 17, 2009
    Location:
    Gold Coast, Australia
    #3
    Can you clarify what you're talking about because nobody has a clue what you're talking about.
     
  4. chwills thread starter macrumors newbie

    Joined:
    Jan 24, 2009
    #4
    I downloaded an update. At the end of the download the message on the screen said that I need to 'restart' my computer. I hit the 'restart' and the cumputer shut down and when it tryed to restart, nothing happened. All I get is an Apple Logo on a Screen -- no "wheel" or anything to indicate that it is starting up.

    How do I get my computer to restart?
     
  5. dXTC macrumors 68020

    dXTC

    Joined:
    Oct 30, 2006
    Location:
    Up, up in my studio, studio
    #5
    If you've had this symptom for more than an hour or so, then you'll need to perform a manual off/on. Hold down the power button on the iMac for three to four seconds; this should shut your system down, and the Apple logo will disappear. Let go of the power button, wait a couple of seconds, and press the power button again; this will turn it back on.

    See if it starts up completely. If not, let us know, or call Apple if you're still within the warranty period or have AppleCare.
     

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