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Discussion in 'iMac' started by chwills, Jan 24, 2009.
I've shut it down and hit the restart button but the screen never reboots
Wait, what? Say that again?
Can you clarify what you're talking about because nobody has a clue what you're talking about.
I downloaded an update. At the end of the download the message on the screen said that I need to 'restart' my computer. I hit the 'restart' and the cumputer shut down and when it tryed to restart, nothing happened. All I get is an Apple Logo on a Screen -- no "wheel" or anything to indicate that it is starting up.
How do I get my computer to restart?
If you've had this symptom for more than an hour or so, then you'll need to perform a manual off/on. Hold down the power button on the iMac for three to four seconds; this should shut your system down, and the Apple logo will disappear. Let go of the power button, wait a couple of seconds, and press the power button again; this will turn it back on.
See if it starts up completely. If not, let us know, or call Apple if you're still within the warranty period or have AppleCare.