I deserve a replacement right? Because Apple is easy?

Discussion in 'iPhone' started by ShootingStars, Apr 19, 2012.

  1. ShootingStars macrumors member

    Joined:
    May 13, 2011
    #1
    My iphone 4S is still in warranty and the ear speaker sounds very low now. When I call my friends their voices can be heard but barely at MAX volume. There is obviously a problem here. Should I take to Apple and get a replacement? I tried all kinds of wierd solutions like headphone jack plug-in/out, sucking in from the ear speaker, etc. None work ;_;
     
  2. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #2
    Yes
     
  3. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #3
    If the phone isn't working right, is in warranty, and has no water damage, then yes.
     
  4. Novaappledude macrumors newbie

    Joined:
    Jan 11, 2012
    #4
    Definitely. If you can barely hear your friends, it is a huge issue.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    Agreed, you shouldn't have any problem exchanging it.
     
  6. HiDEF macrumors 68000

    HiDEF

    Joined:
    Jun 23, 2010
    Location:
    Miami, FL
    #6
    If they can't duplicate the issue, you won't receive a replacement. So make sure that it can be duplicated.
     
  7. Maverick713 macrumors 6502

    Joined:
    Jun 14, 2009
    Location:
    Houston, TX
    #7
    I've gotten a couple replacements with my different itterations of the iPhone, 1 had a cracked screen, that had literally had the front half of the phone submerged in water (4s), one where the camer had issues after that portion had been in water in the cup holder on the treadmill (this one really ticked me off cause usually I had wrapped it in a towel before putting in there, this was the iPhone 4) a 3Gs replaced when soda had spilled on it, so if I can get those replaced with no fuss and telling the genius behind the bar that I had already done his troubleshooting steps ( I had done them as I am a tech person and I do this **** for a living) you should not have an issue. :apple::D
     
  8. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #8
    Man, that's a lot of damage you should more carefull.
     
  9. appleisgod macrumors regular

    Joined:
    Jun 21, 2008
    #9
    Had that same issue, they just take it back and blow some compressed air into it. Overtime little stuff just piles in there until its noticeable.
     
  10. Maverick713 macrumors 6502

    Joined:
    Jun 14, 2009
    Location:
    Houston, TX
    #10
    it averages out to once per phone, with the 4s I was opening my car door and my tool bag slipped off my shoulder hit my hand and the phone slipped and fell into what amounted to a stream of water, and I don't know hwo the thing got cracked it was not from this time when I dropped it, the 4 was the 1 time I didn't wrap the thing up and the 3gs I put it on a table to I could grab my glass and it slipped
     
  11. HiDEF, Apr 19, 2012
    Last edited: Apr 19, 2012
  12. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #12
    One of the defining factors why I chose an iPhone is Apples outstanding take on Customer Service.
     
  13. iamjose macrumors regular

    Joined:
    Dec 19, 2011
    #13
    Wow... that sounds incredibly wierd and kind of dirty. :eek:
     
  14. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #14
    Once per phone is still a lot though. I've had every generation except for the 3G and the worst damage I've ever got if a little chip in the corner of my 4S back cover if you look closely. Anyway I guess it doesn't really matter, as long as you aren't purposefully breaking them, which you aren't, there's no issue.
     
  15. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #15
    Apple builds in plenty of profit, so they can easily afford their liberal policies. In addition it's part of the culture, everytime I'm at an Apple store I notice lots of people doing returns.
     
  16. AlphaVictor87 macrumors 6502a

    AlphaVictor87

    Joined:
    Sep 7, 2011
    Location:
    Saint Louis, MO
    #16
    not necessarily true. Sometimes when its within warranty they will just swap it out.

    I had a problem when putting my phone on speaker phone that the other person on the line couldn't hear a thing i was saying.

    When i took it into Apple i told them the problem and they just replaced it, they didn't even test it out first.
     
  17. Cod3rror macrumors 68000

    Cod3rror

    Joined:
    Apr 18, 2010
    #17
    Something so many companies fail to understand.
     

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