Don't you get 30 days of time to return your phone? If you service is crap, then I assume you go to your work, school, vacation, club, gym and your ex-wives houses or wherever you go, wouldn't you have figured it out by 30 days? So, why in the world people are complaining? You had 30 days to test it. After 30 days, you decided to keep it knowing that AT&T service is not up to your expectations. But, you are still complaining about it. I don't understand how can people complain about their home/work signals... You knew the signals were bad, so why in the world didn't you change the provider who gives you signals in 30 days? If you say because of an iPhone, then you have a mental problem... seriously. Primary reason for having a phone is to make calls. It's not to play angry birds or read emails. It's for making and receiving calls. This is why I absolutely have no pity for folks who say they get no signals at all at their houses or work. Obviously these places are where you will be almost everyday. So, why are you all complaining about again the choice you made?