I dropped my iPhone 4 and back glass shattered but it won't turn on

Discussion in 'iPhone' started by metzy25, Jun 8, 2011.

  1. metzy25 macrumors 6502a

    metzy25

    Joined:
    May 7, 2011
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

    So my question is when the back shatters does it usually still work or does it stop working? And if it still should work and doesn't am I able too take it too the genius bar?
     
  2. eastercat macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #2
    They'll replace it for a fee, if that's what you're asking. The back glass is easier to replace than the front, if you're into the DIY thing.
     
  3. wingnut8 macrumors 65816

    wingnut8

    Joined:
    Jun 8, 2007
    #3
    Since when do they replace stuff for free when you break it yourself?
     
  4. AlphaDogg macrumors 68040

    AlphaDogg

    Joined:
    May 20, 2010
    Location:
    Boulder, CO
    #4
    It says for a fee, not for free.
     
  5. wingnut8 macrumors 65816

    wingnut8

    Joined:
    Jun 8, 2007
    #5
    Ooops. My mistake, carry on.
     
  6. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #6
    They still will as a one time courtesy. From what I've seen and heard (in these forums) and saw it about 10 times now in person.
     
  7. metzy25 thread starter macrumors 6502a

    metzy25

    Joined:
    May 7, 2011
    #7
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

    But don't the iPhones with back shattered glass usually still work? This one doesn't even turn on. What's the fee
     
  8. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #8
    that of course will depend how hard u dropped it.
     
  9. Vundu macrumors 65816

    Vundu

    Joined:
    Jun 10, 2009
    Location:
    Manchester, UK
    #9
    Exactly. Depends if the fall damaged anything else or not.
     
  10. ikaveh macrumors regular

    Joined:
    Nov 2, 2008
    Location:
    here
    #10
    the fee for back glass replacement is 25$, but i think besides the glass you need repair the iphone.
     
  11. andymodem macrumors 6502a

    Joined:
    Nov 20, 2008
    Location:
    Baltimore, MD
    #11
    They replaced my iPhone 4 32GB for free Monday night when I dropped it and shattered the front glass.
     
  12. metzy25 thread starter macrumors 6502a

    metzy25

    Joined:
    May 7, 2011
    #12
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

    So do you think it's worth trying too take it in? I mean what the hell are you suppose too do with it when it doesn't turn on, it turned on for a second and couldn't read the sim. How much does att charge if you have insurance?
     
  13. RayK macrumors 6502

    Joined:
    Oct 13, 2005
    #13
    I would try taking it in. Generally the stores are very generous and will do a one time replacement. Just tell them what happened and ask how much it is to get it repaired. They will either tell you how much it is or that they can do it one time for free.

    I'm not sure ATT offers insurance on the iPhone, but if you have it I'm sure the company charges some sort of deductible for the replacement.

    Good luck!
     
  14. metzy25 thread starter macrumors 6502a

    metzy25

    Joined:
    May 7, 2011
    #14
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

    Alright thanks for the help!
     
  15. the.sheepdog macrumors regular

    the.sheepdog

    Joined:
    Oct 13, 2009
    Location:
    Central FL
    #15
    I asked ATT about the insurance on the iPhone several times. They always say that by contract they have to refer to Apple for the first year warranty and do not sell monthly insurance for the iphone at all.
     

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