I'm in the music business for a living, and basically everyone I know uses Macs (either alongside a PC, or exclusively). I've never known *anyone* who's gotten a single faulty product. I've even gone out of my way to ask when I talk to various engineers that I know, musicians, producers, etc. Not one has received a less-than-stellar product upon arrival. In fact, I've only talked to one person that's had *any* issue, and it was an 8600GT issue. Reading this forum, you'd think it was everyday (because people usually post when something's wrong, not when something's right). Both of my Macs (one of which - the MBP on which I'm typing this message - was a refurb) have been aesthetically perfect, and I've had zero software/hardware issues, battery issues, etc. All three iPods - perfect. Both iPhones - perfect. I'm very happy with the quality of their products. Anyone else out there that's never had a bad product from Apple?