I had to get a new SIM card for my phone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by toroxo, Jul 13, 2008.

  1. toroxo macrumors newbie

    Jun 14, 2008
    The AT&T rep told me I would have to reactivate my phone through iTunes. When I go to do it, my only option is to basically re-sign up for a plan, even though they are using my existing phone number. It says this requires a new 2 year service agreement! I can't get AT&T on the phone because it is Sunday. I really need my phone activated again, but I don't want to "modify my wireless service with AT&T" which is what I am being told is going to happen if I click Submit.

    Please someone help???
  2. ki2594 macrumors 6502a

    Apr 12, 2008
    Carmel, IN.
    call 611 customer service and speak to one of there rep people. They fixed my activation problem within 2 minutes.
  3. toroxo thread starter macrumors newbie

    Jun 14, 2008
    I can't dial 611- my phone isn't active.
    And as I said, their call center is closed, as it is Sunday.
  4. alexmarchuk macrumors 6502a


    Jun 28, 2007
    New Jersey
    I had my SIM replaced too, and it didn't help my problem.
    I can't enter a store, they're all busy and I've tried. Worst timing in the world. I have an appointment tomorrow with the Apple Genius Bar. I have no service for 4 days.

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