So, long story short, my MBP's HDD gave out but I was able to back it up before I sent it to Apple. Relating to iTunes, I backup up the entire music folder, the "Library.xml" file and the "Music.txt" file. Yet, when I import both of those, I still don't get a play count, last played, or any of that other metadata on the music files in iTunes....Does anyone know why? I'm pulling my hair our over this.....Please help! Thanks!