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MrInquestador

macrumors regular
Original poster
Nov 14, 2015
229
52
After 3 months, I just noticed a white spot on the screen of my 7+ which is visible when the screen is all white. Does anyone know what's the cause of this?

I haven't dropped my phone.
 

a-m-k

macrumors 65816
Sep 3, 2009
1,453
111
After 3 months, I just noticed a white spot on the screen of my 7+ which is visible when the screen is all white. Does anyone know what's the cause of this?

I haven't dropped my phone.
Did you put a screen protector with an adhesive back on it? Maybe a dust speck got under it without you knowing it.
 

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
Wondering if this is "hot pixel"? Which is pretty much like a dead pixel but it's white. It even shows in white background and appears like it has a whole on the LCD
 

44267547

Cancelled
Jul 12, 2016
37,642
42,492
You should panic right now.

^And it's Post like these that Derail the thread/don't assist the OP in any manner.

On topic: OP, Could you post a picture of the issue? Otherwise, ShadowBench made an interesting point about how it could be a dead pixel, just in a whitish color. I know These newer LED 4K TV's show "White Pixels" when they are defective. Perhaps it's something similar.
 
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MrInquestador

macrumors regular
Original poster
Nov 14, 2015
229
52
^And it's Post like these that Derail the thread/don't assist the OP in any manner.

On topic: OP, Could you post a picture of the issue? Otherwise, ShadowBench made an interesting point about how it could be a dead pixel, just in a whitish color. I know These newer LED 4K TV's show "White Pixels" when they are defective. Perhaps it's something similar.
It's difficult to capture white spot.
 

MrInquestador

macrumors regular
Original poster
Nov 14, 2015
229
52

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Newtons Apple

Suspended
Mar 12, 2014
22,757
15,254
Jacksonville, Florida

I can see it, barely. Not a single pixel but a group of pixels that are brighter white than the surrounding.

I believe if you took it to the Apple Store, they would repair or replace it.
 

PinkyMacGodess

Suspended
Mar 7, 2007
10,271
6,226
Midwest America.
But it's only visible when it's all white? Does that spot show colors properly? In the old days, we had a DLP that showed blue pixels. Sucks. I had a 3 that had a large white spot, dead pixels. Apple swapped it for a replacement that died shortly after receipt. Bummer.
 

MrInquestador

macrumors regular
Original poster
Nov 14, 2015
229
52
I can see it, barely. Not a single pixel but a group of pixels that are brighter white than the surrounding.

I believe if you took it to the Apple Store, they would repair or replace it.
They said they will replace it with a new "unit" but considering that they are not asking for the entire "package", I have misgivings that they will replace it with a refurb.
 

PinkyMacGodess

Suspended
Mar 7, 2007
10,271
6,226
Midwest America.
They said they will replace it with a new "unit" but considering that they are not asking for the entire "package", I have misgivings that they will replace it with a refurb.

You are right to put quotes around that word 'new'. Only in certain countries in Europe do they swap used with new, when they are required to if it's within a certain time frame. OR the product is so new they don't have refurbished to swap with yet. It's discouraging to get those refurbs. I've gone through three refurb 6+.
 

MrInquestador

macrumors regular
Original poster
Nov 14, 2015
229
52
You are right to put quotes around that word 'new'. Only in certain countries in Europe do they swap used with new, when they are required to if it's within a certain time frame. OR the product is so new they don't have refurbished to swap with yet. It's discouraging to get those refurbs. I've gone through three refurb 6+.
What's your advice? Deal with two small white spots and creaking phone or take a chance getting a refurb that probably has worse issues?
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,533
At the iPhone hacks section.
They said they will replace it with a new "unit" but considering that they are not asking for the entire "package", I have misgivings that they will replace it with a refurb.

Doesnt seem like a big deal so I'd advise you to deal with it.
As long as those pixels are not dead and you can barely see them on all white screen only.
You might get a replacement that has other problems, and judging by you noticing something tiny like this then you will start the never ending replacement exchange cycle that some people go through over the years. Looking for the perfect iPhone and constantly finding tiny imperfections to waste their time with.
 
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miragebg

macrumors 6502a
Mar 23, 2009
644
79
They said they will replace it with a new "unit" but considering that they are not asking for the entire "package", I have misgivings that they will replace it with a refurb.

Big deal... my refurb is far better than my 6S when I bought it new...
Better screen evenness, better battery life, without the scratch on the screen, that my previous one had as a new device, absolutely flawless!
 

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
I can definitely see it. They will likely to attempt and repair the screen first by simply putting in a new screen and if all else fails as a last resort they will just replace the unit with a replacement unit.
 

PinkyMacGodess

Suspended
Mar 7, 2007
10,271
6,226
Midwest America.
What's your advice? Deal with two small white spots and creaking phone or take a chance getting a refurb that probably has worse issues?

I think you are overplaying the 'probably has worse issues'. The 6+ has issues because of known design flaws. I would HOPE that Apple wouldn't make that same mistake again. (Who knows) And that 7 refurbs are better, longer lasting.

One thing you might consider is taking the refurb, eBaying it, and using the money to offset a new one. I've heard people doing that and not taking much of a loss. I had considered it with my 6+ saga, but it was too late to be able to swing it the second time without taking a bath on it. I'll just keep this 6+ until it's dead, and move on from there.
 

miragebg

macrumors 6502a
Mar 23, 2009
644
79
That does not mean the OP will have the same luck. Refurbs have been good and then there are some that are not.

It's exactly the same with the new units. I have passed through 11 units several years ago, until I got an acceptable one.
Luck is always part of this game, no matter if it comes to new or refurb device...
 
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m4v3r1ck

macrumors 68030
Nov 2, 2011
2,590
537
The Netherlands
EDIT: can't save the quote in TaT...


See all the advices poring in now, that's what I meant by "a picture says more than a thousand words!" The white spot is clearly visible to me too.

As a former photographer I'm still really, really, really very picky and a nerd when it comes to screens, TV, Computer and or Mobile devices. And therefor very critical about pixels, evenness, calibration etc.

Here in The Netherlands I bought many High End display devices mainly EIZO CG and HP Dreamcolor. One dead/messed up pixel and I will gladly INbox it again and send it back! The moment I discover such a flaw, I just can't work with such a device, because it's very distracting to my eyes.

If I were you, it would already have been in the return mail to the party I bought it from! Period.

Good luck with your choice!

BTW I have a pixel(s) issue with my iPhone 6 Plus too ATM, but my Apple Care just ended December 2016.

Time to save some dough for the upcoming iPhone 8 or 9.

Cheers
 
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44267547

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EDIT: can't save the quote in TaT...



See all the advices poring in now, that's what I meant by "a picture says more than a thousand words!" The white spot is clearly visible to me too.

As a former photographer I'm still really, really, really very picky and a nerd when it comes to screens, TV, Computer and or Mobile devices. And therefor very critical about pixels, evenness, calibration etc.

Here in The Netherlands I bought many High End display devices mainly EIZO CG and HP Dreamcolor. One dead/messed up pixel and I will gladly INbox it again and send it back! The moment I discover such a flaw, I just can't work with such a device, because it's very distracting to my eyes.

If I were you, it would already have been in the return mail to the party I bought it from! Period.

Good luck with your choice!

BTW I have a pixel(s) issue with my iPhone 6 Plus too ATM, but my Apple Care just ended December 2016.

Time to save some dough for the upcoming iPhone 8 or 9.

Cheers

Agreed. It's a defect. The OP noticed it and if it bothers him, then I would return it also. I personally would not find this acceptable, others can live with it. I would take the chance with a white box replacement. My experiences have been good with those in the past. Even if something went wrong with the white box replacement, Apple will make it right.
 
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