I think I got scammed on eBay (Help)

Discussion in 'iPhone' started by r3dsh1ft, Nov 19, 2011.

  1. r3dsh1ft, Nov 19, 2011
    Last edited: Nov 19, 2011

    r3dsh1ft macrumors newbie

    Oct 13, 2011
    Los Angeles, CA
    Okay, so I recently sold my old iPhone on eBay to some dude in Russia. He has 100% feedback, so I thought I would be safe. I put insurance on the package just in case. (signature confirmation was not an available option for overseas)

    So just the other day, he filed a case on eBay saying that he did not receive the package. (I purchased the shipping label via ebay, and the tracking number says he received the package, but he notes that the phone wasn't in the box.)

    He says he contacted the Russian post and they are investigating.

    I'm scared that I'm going to be out of pretty much 400 bucks. I've heard that eBay ALWAYS sides with the buyer. It just isn't fair. I'm an honest seller with hundreds of perfect feedback.

    I just don't understand why he filed a case. He's already guaranteed the money since I bought insurance. My instincts are telling me he has the phone. It's not fair that in the end I'm left with no phone and he's ending up with 400 dollars.

    I contacted ebay right away, and they assured me that they wouldn't allow him to get a refund if the package says it was delivered.

    I'm still scared though. I don't know what to do.
    I have the serial and IMEI number. Any help would be great.
  2. bobright macrumors 601

    Jun 29, 2010
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    It sucks but the seller usually gets hosed. That's why I don't ship expensive items out of the US last I recall there is no real "delivery confirmation" to show proof to PayPal he got it and usually they'll just side with him. You never know though hopefully not. Let us know what happens and good luck.
  3. ZBoater macrumors G3


    Jul 2, 2007
    Sunny Florida
    Nothing you can do other than learn your lesson and not send stuff to Russia...
  4. r3dsh1ft thread starter macrumors newbie

    Oct 13, 2011
    Los Angeles, CA
    he admitted he received the package, he just claimed the phone wasn't inside (as if customs took it out)

    please tell me there is some sort of hope :(
  5. adztaylor macrumors 68000

    Aug 20, 2009
    Preston, UK
    Agreed with the posters above. Avoid shipping abroad.
  6. ZBoater macrumors G3


    Jul 2, 2007
    Sunny Florida
    hope for what? That you won't lose your money?

    There's always hope. I hope to win the lottery this weekend... :rolleyes:
  7. CBR900RR macrumors 6502a

    Oct 11, 2008
    Middle of Pacific
    OP, I think you are screw, it is your word against his word regardless overseas or not, you said the iphone is in the box and shipped, he said he receive an empty box, the shipper did their job and deliver the package and pretty much they are out of the loop (unless package is damage or open before delivery) so how can you proof he is guilty.

    FYI, my last 3 iphone sales are done locally thru craiglist, and I thinks it is the best way and it is free.
  8. jenzjen macrumors 68000

    Aug 20, 2010
    Just wait until eBay sorts it out, but I have a feeling he's going to end up with his money back (and maybe the iPhone) since he's saying he received an empty box.

    Based on your OP, though, you've sold tons on eBay and know the rules/risks (you wrote eBay ALWAYS sides with the buyer), so you knew the risk but went with it anyway.
  9. IXDoubleDXI macrumors regular

    Jun 19, 2011
    Central Florida
    Any chance OP can contact Apple with the serial number of the phone and report it stolen, so it can't be activated/used? I never sell anything outside of the US for instances like this. I'm pretty much done selling on there regardless due to ******* buyers trying to scam.
  10. AttilaTheHun macrumors 65816


    Feb 18, 2010
    some adviced i can give you
    1st never sell to people with only few feedbacks,
    2sd if you have your shipping lebel it will shaw the weight empty box will weight nothing, you can proof ebay that you shipped it with the iphone,
  11. r3dsh1ft thread starter macrumors newbie

    Oct 13, 2011
    Los Angeles, CA
    Has anyone tried this before? Is this even possible?
  12. Givmeabrek macrumors 68040


    Apr 20, 2009
    The shipping label shows the weight that he put on the label, not the actual weight.

    Doesn't matter. eBay will side with the buyer no matter what. Even if you took a pic before closing the box up they can claim you removed it before shipping.

    Never ship overseas. Period.

    I have given up selling (maybe buying) on eBay because of the many issues.
  13. deafgoose macrumors regular


    Oct 20, 2011
    The seller always looses. Welcome to eBay!

    I sold $1800 worth of GPS tracking/training dog collars on my eBay store and the buyer did a chargeback saying he did not authorize the transaction. When the chargeback was approved, he went to the post office and picked up the package.

    I fought this sooooo hard with eBay and lost.

    They just dont care. Trust me.

    Insult to injury, sellers are not allowed to leave buyers negative feedback. Totally flawed system.
  14. wordoflife macrumors 604


    Jul 6, 2009
    No, Apple doesn't do such thing. They never have. Not sure where people keep hearing this.

    OP, I think you're out of luck. Sorry to hear your story. I've heard a lot of stories like this, especially involving shipping to Russia.
  15. greg555 macrumors 6502a

    Mar 24, 2005
    It's possible he did receive an empty box and is being honest. You are still screwed though, I think.
  16. CBR900RR macrumors 6502a

    Oct 11, 2008
    Middle of Pacific
    Regardless overseas or not, just don't sell at ebay.

    For example you can sell your next door neighbor something and he said he receive any empty box, you take him to small claim court and the judge will ask you if you have proof that you send the item to the buyer, 2ND do you have proof that the buyer receive the item.

    One way to deal with that is to get a middle man like an escrow services, I did that one time back in year 2000 with some $25000 purchase thru ebay.
  17. johnparjr macrumors 6502a


    May 10, 2005
    You shipped to Russia and thought it was legit you are very naive and should stop selling on eBay. I'm not trying to be mean but next you might do a sale to someone in Nigeria.
  18. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    That happens all the time with packages to Russia. It doesn't mean he tries to scam you but customs there are very corrupt.
    Hope next time you sell only to US buyers.
    Not much you can do about it now.
  19. treyjustice macrumors 65816


    Jun 14, 2009
    Never ship internationally. Same thing happened to a good friend of mine and the guy got his money back. You need to open a case with paypal. Paypal ended up giving him his $400 back like a month later.
  20. Anthony.L macrumors member

    Nov 7, 2006
    Seattle, WA
    Yup, calk up that $400 to an expensive lesson....avoid shipping anything overseas, especially of all places Russia or China!!!
  21. icomputered macrumors member

    Oct 19, 2011
    Woah, what you're saying is true, but you don't have to be so negative. You could at least say some words of encouragement.
  22. fins831 macrumors 6502a

    Oct 7, 2011
    In Soviet Russia...car drives you...

    On a serious note, I won't sell anything overseas anymore...I sold my ipod nano 4th gen to some dude in Canada and he claimed he never got it, when I had delivery confirmation, and I even contacted their delivery guy who told me he personally handed it to him...

    I sent all that information to paypal and I still got screwed, luckily it was only 90 bucks, but still, i will only buy stuff on ebay now, never really sell it.
  23. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    It's not his style.

    Unfortunately, lessons learned here OP. I hope somehow things go your way but it is far too easy these days to say you received a package but it was empty. Even a picture to prove it was empty is clearly easy. :(
  24. CBR900RR macrumors 6502a

    Oct 11, 2008
    Middle of Pacific
    Especially they self claim to be King of Nigeria, Prince of Persia, Shaolin monk etc.....:D JK
  25. X-Factor macrumors member


    May 25, 2004
    Had a similar incident awhile back. Buyer claimed they didn't receive the iPhone I sold them, and long story short, Paypal sided with them. In the end I lost out on an iPhone 4 and $400. So I agree with some of the replies... avoid the risk and don't ship out the country. It sucks but I learned my lesson. Hope your case turn out different than mine.

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