iCloud has lost all my Contacts

Discussion in 'iPhone' started by Colster20, May 21, 2012.

  1. Colster20 macrumors newbie

    Joined:
    Jul 11, 2010
    Location:
    Ireland
    #1
    I picked up my phone this morning and tried to make a call to a number from my contacts, when I went in, all my contacts were gone, and they were replaced by two contacts I had never heard of:
    Babushka Fix
    lubirea Vieti Mele

    No idea what either of these are.

    When i went into my iMac, my contacts were there and then suddenly refreshed and were replaced by the two above.

    I have logged onto iCloud.com and all of my contacts there have also disappeared.

    Is there any way of getting these back, don't fancy having to rein put them.

    HELP
     
  2. sk1wbw macrumors 68040

    sk1wbw

    Joined:
    May 28, 2011
    Location:
    Williamsburg, Virginia
    #2
    I'm not sure what the Apple IT guys could do for you, but if you get them back, you NEED this app.

    Contacts Sync

    It will copy your iCloud contacts to a gmail account and keep them synced. It works like a charm.
     
  3. Martyimac macrumors 6502a

    Martyimac

    Joined:
    Aug 19, 2009
    Location:
    S. AZ.
    #3
    Sorry this happened to you but this is my primary beef with icloud. If icloud looses your info, that is synced to your other stuff and suddenly all is lost. Apple should have an option to not allow syncing unless you can see what is being synced, EG changed, deleted, modified. But that went away with mobilme. It's why I don't trust icloud with ANY of my data.
     
  4. Gav2k, May 22, 2012
    Last edited: May 22, 2012

    Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #4
    Call apple support they can restore them from earlier data!

    Then... Change your password! Actually do that now!
     
  5. Burton8219 macrumors 6502

    Joined:
    May 12, 2007
    #5
    This... And after you get them back sync them with a GMail account. Way more reliable IMO.
     
  6. Jedii macrumors regular

    Joined:
    Jan 20, 2012
    #6
    Wait, what? Gmail already synchronises contacts.
     
  7. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #7
    Another thing you can do (once your data is back), since you're on a mac:

    Go into Contacts, and Click File -> Export -> Address Book Archive. This lets you save a local backup copy of your contacts.

    This way, getting back your contacts is just a matter of clicking File -> Import, and choosing that archive file. Everything comes back and you sync with iCloud to let it populate everything else that gets synced.
     
  8. SurferMan macrumors 65816

    Joined:
    May 14, 2010
    Location:
    South FL
    #8
    Yeh I don't use iCloud, prefer keeping the iPhones sync'd with Gmail.
     
  9. BK. macrumors member

    Joined:
    May 22, 2011
    #9
    Just restore them from your backup.

    ...you have backup, right? Do you use Time Machine?
     
  10. b24pgg macrumors 65816

    Joined:
    Jan 28, 2009
    Location:
    CA
    #10
    Google Sync is infinitely better than iCloud. It syncs immediately via exchange, is compatible with any device, and it's practically impossible to lose contacts since you can restore your contact list to any point from the past 30 days.
     
  11. SurferMan macrumors 65816

    Joined:
    May 14, 2010
    Location:
    South FL
    #11
    Yup!
     
  12. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #12
    What this guy said.
     
  13. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #13
    Exactly. What does this do that adding your gmail as an exchange account not do? :confused:
     
  14. Colster20 thread starter macrumors newbie

    Joined:
    Jul 11, 2010
    Location:
    Ireland
    #14
    Yep use Time Machine, I will try this, I tried to restore phone from iCloud backup and this didn't work.

    Having to reset phone and reset back up again is a pain but needs must.

    Thanks for the help.

    C
     
  15. sk1wbw macrumors 68040

    sk1wbw

    Joined:
    May 28, 2011
    Location:
    Williamsburg, Virginia
    #15
    Some people don't like having multiple email accounts in one email program. I find it easier to keep them separate.
     
  16. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #16
    I guess I am just being dumb, but can you please explain what you mean? I have a Gmail account (personal) set up as exchange and an exchange account (work) both in the standard mail client. They both sync contacts and calendars as well as mail. I use the unified inbox to view my mail.
     
  17. sk1wbw macrumors 68040

    sk1wbw

    Joined:
    May 28, 2011
    Location:
    Williamsburg, Virginia
    #17
    Yeah, the unified email thing. I tried it but I couldn't stand it. I'm actually using the free Gmail app from Google and it's pretty darned nice.
     
  18. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #18
    Yeah I thought about trying that too. Now if Google only had an app for the Mac...
     
  19. sk1wbw macrumors 68040

    sk1wbw

    Joined:
    May 28, 2011
    Location:
    Williamsburg, Virginia
    #19
    Mozilla Thunderbird is what I use, both as my Gmail client on both OS X and Windows.
     
  20. danny_w macrumors 601

    Joined:
    Mar 8, 2005
    Location:
    Austin, TX
    #20
    Does it know the difference between Delete and Archive?
     
  21. sk1wbw macrumors 68040

    sk1wbw

    Joined:
    May 28, 2011
    Location:
    Williamsburg, Virginia
    #21
    Yes it does, there are options for both delete and archive there.
     
  22. Colster20 thread starter macrumors newbie

    Joined:
    Jul 11, 2010
    Location:
    Ireland
    #22
    I am dying here, I went into my Time Machine backups to resave the contacts but could not find the file where they are saved, I came across the link below:


    http://www.macobserver.com/tmo/answ...address_book_data_from_a_time_machine_backup/

    But when I went to the Application Support folder there was no Address Book Folder.

    Never again will I trust iCloud with my contacts, NEVER.

    All and Any ideas are of course greatly appreciated.
     
  23. mofunk macrumors 68000

    mofunk

    Joined:
    Aug 26, 2009
    Location:
    Americas
    #23
    This is I why I've always backed up to a DVDr or hard drive. Its nice to send the clouds, but you can always keep a copy on file. I guess that doesn't help now.

    Look around your library, you can restore it from there. It happened to my iCal. There is a copy kept there too for Address. Check the web and see how to restore your Address book.

    Once you've done that.. back up your info to disc.
     
  24. derkke01 macrumors newbie

    Joined:
    Aug 14, 2012
    #24
    manage contacts in gmail

    :)I manage my contacts on Gmail through an App download contacts to the iPhone.
     
  25. iceterminal macrumors 68000

    iceterminal

    Joined:
    May 25, 2008
    Location:
    Dallas Tx.
    #25
    I may of missed this, but did he say he was using a Mac? I don't want to go off assuming that he has a certain application and giving advice that might not help him.

    But as always, restore from a backup in iTunes is always there too. Regardless of the OS.

    EDIT: Ok, I reread the thread and see he's got Time machine. Yep, this is an option as well.
     

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