If I bought my 6 on Apple's website do I still return it at AT&T?

Discussion in 'iPhone' started by TH55, Oct 16, 2014.

  1. TH55 macrumors 68030

    Joined:
    Nov 5, 2011
    #1
    Also, there was no receipt mailed to me. How does this work?

    Also is it 14 days from the day I received it in hand at my door?
     
  2. maflynn Moderator

    maflynn

    Staff Member

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    Boston
    #2
    You bought it at apple, you return to it to apple.
     
  3. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #3
    So I can't return it at AT&T even though Thad's who I'm paying for it? What about the receipt part?
     
  4. Whtchdr macrumors regular

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    Jun 14, 2013
    #4
    Your receipt is available online. They can also look it up at the store. But it must be returned to Apple within 14 days of receipt.
     
  5. ET iPhone Home macrumors 68040

    ET iPhone Home

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    Orange County, California USA
    #5
    Why are you returning it?
     
  6. maflynn Moderator

    maflynn

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    #6
    No, since they didn't sell it to you.

    The receipt should be have been emailed to you.

    How can ATT issue a refund since they didn't initiate the transaction?
     
  7. Shadowbech macrumors 68040

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    Oct 18, 2011
    #7
    If you purchased through Apple.com, you will need to return it through Apple. Apple can look it up using the serial number.
     
  8. noobinator macrumors 601

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    Jun 19, 2009
    Location:
    Los Angeles, CA
    #8
    You bought it at Apple. You say you are paying ATT for it but ATT pays apple to sell your the phone subsidized or make payments to ATT.

    You return to Apple and Apple only.
     
  9. Cojm macrumors member

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    Sep 19, 2014
    #9
    Keep in mind, if you purchased online, you CANNOT return in store, you HAVE to return via the online store.
     
  10. Shadowbech macrumors 68040

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    Oct 18, 2011
    #10
    While this is true, I've heard some cases Apple Store did accept the returns.
     
  11. noobinator macrumors 601

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    Jun 19, 2009
    Location:
    Los Angeles, CA
    #11
    This is incorrect.

    The website may state differently but every Apple Rep I've talked to over the phone and chat said I could return mine in store, so I did. And it worked.
     
  12. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #12
    Too big. I like the speed and screen size but it's much less comfortable to hold. Also, there are numerous bugs with iOS 8 that are almost too much to put up with much longer. I have no way of knowing when they will be fixed. Most importantly the keyboard shortcuts not syncing. I have literally hundreds and autocorrect has gotten worse since iOS 7. It's painful without them.
     
  13. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #13
    I bought a phone online with local pickup and was able to return it to my local apple store.

    ----------

    That's not the iPhone 6's fault and if you go to a smaller iPhone you'll have the same issue (other then an older iPhone running iOS7)
     
  14. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #14
    I still have my Jailbroken 4S running 7.1.2.
     
  15. ET iPhone Home macrumors 68040

    ET iPhone Home

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    Oct 5, 2011
    Location:
    Orange County, California USA
    #15
    Thanks, I was curious because I'm still contemplating on a 6+, 6, and even a 5S. Are you going back to your old iPhone then?
     
  16. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #16
    No prob. You might go to the Apple Store and check it out, it might fit in your hand comfortably it's just hard for me. Super nice having the big screen, speed and light weight though.

    I'm not sure, my old 4S for now, might try to snag a used 5/5S off eBay if I can get a hundred or 2 for my 4S which I got in February so it's in great shape, also Jailbroken so it's rare.
     
  17. Cojm macrumors member

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    Sep 19, 2014
    #17
    Sorry all, previous policy I guess! Great for OP!
     
  18. Shadowbech macrumors 68040

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    Oct 18, 2011
    #18
    Well, I would just hold on a bit because Apple should be releasing the 8.1 today or tomorrow for numerous bug fixes as well.
     
  19. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #19
    That is simply not so. You can take a web puchased iPhone to the store and they will refund or replace without blinking!
     
  20. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #20
    Will that be the final release for a while so they can start working on the jb?
     
  21. Shadowbech macrumors 68040

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    Oct 18, 2011
    #21
    That I can't say for sure but i'm sure apple will bring out more updates.
     
  22. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #22
    Could this solve my keyboard shortcuts problem?
     
  23. Shadowbech macrumors 68040

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    Oct 18, 2011
  24. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #24
    Could this solve my keyboard shortcuts problem?
     
  25. Shadowbech macrumors 68040

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    Oct 18, 2011
    #25
    I do not know, you will have to search to find that out.
     

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