If I buy an iPad Pro in the US, can I return it to a UK store?

Discussion in 'iPad' started by gusping, Jan 3, 2016.

  1. gusping macrumors 6502

    Joined:
    Mar 12, 2012
    Location:
    London, UK
    #1
    My Dad is going to America and I'm planning on him getting me an iPad Pro as I would save about £85 on the 128gb model. If there is a problem or I want to return it within the 14 days allowed, can I return it to a UK Apple store and get a full refund or only a replacement?
     
  2. Bpmd macrumors newbie

    Joined:
    Nov 28, 2015
    #2
    No refunds, no returns. If it's Wi-Fi and its defective then they'll repair or replace. If it's Cellular then you're out of luck.
     
  3. thewitt macrumors 68020

    thewitt

    Joined:
    Sep 13, 2011
    #3
    I've had iPads purchased in the US repaired or exchanged in several different counties, but no refunds.
     
  4. gusping thread starter macrumors 6502

    Joined:
    Mar 12, 2012
    Location:
    London, UK
    #4
    Thought this might be the case. I'm going for the wifi model anyway. What if I bought it from Best Buy (not an Apple Shop). Can I still get it repaired here in the UK?
     
  5. Furzul macrumors 6502

    Furzul

    Joined:
    Jan 13, 2013
    Location:
    Derbyshire, England
    #5
    Would you not have to pay import duty and VAT at the customs?
    I am not sure how it works, but if you do have to pay VAT that would be about £80.
     
  6. Bpmd macrumors newbie

    Joined:
    Nov 28, 2015
    #6
    It doesn't matter what store you buy it in, as long as it shows up on the system as being within it's one year Apple Care warranty.

    Back when I worked for them they sometimes covered you for the 2 year EU warranty based only on where you live, but they were phasing that out at the time; so it's probably only one year only now.
     

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