If my iPhone 5's battery expanded...Would Apple replace it with the new

Discussion in 'iPhone' started by DBZmusicboy01, Aug 22, 2014.

  1. DBZmusicboy01 macrumors 6502a

    Joined:
    Sep 30, 2011
    #1
    iPhone 5 Battery Replacement Program ?
    I believe the battery expansion ruined my iPhone 5's internals.
    It all happened when the battery begun to have 3 hours of use until the only lasted 5 minutes.
    It's a fault and Apple knows they had problems with battery made in 2012 for the iPhone 5. But my iPhone 5 no longer works anymore because it's damage due to the battery expanding and they didn't do anything because the warranty expired. But now they have this replacement program and I don't know if it's possible if they can replace the iPhone if it's a known problem with the iPhone 5.
    It ruined my iPhone...
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Can you take the phone to Apple and have them look at it under this replacement program to see what they can do about it?
     
  3. DBZmusicboy01 thread starter macrumors 6502a

    Joined:
    Sep 30, 2011
    #3
    Yes.
    With my parents.
    I hope they can since that's the battery's fault that caused my phone to become damaged like that.
    No fall damage or anything.
     
  4. eelw macrumors 6502a

    eelw

    Joined:
    Sep 19, 2012
    #4
    They should for safety reasons. I had my launch 5 replaced for expanded battery that was 20 months old.
     
  5. juanrp macrumors 6502a

    juanrp

    Joined:
    Jun 14, 2014
    Location:
    Florida
    #5
    Yes, go to apple and get it checked out. They'll probably replace it.
     
  6. patpatbut macrumors newbie

    Joined:
    May 14, 2009
    #6
    Sorry to hijack your post I have the same problem

    I am traveling at the moment and my iphone expands like crazy

    I know the warranty is linked to your country but I cant take my phone back to UK for this condition.

    [​IMG]

    What do you think if I can bring my iphone to Local apple store?
     
  7. makerleone macrumors regular

    makerleone

    Joined:
    Apr 24, 2014
    Location:
    USA
    #7
    Yes i think they definitely replace it, so you just go to apple care.
     
  8. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #8
    I don't believe Apple will exchange the phone for you in a different country than where you bought it. I could be wrong though. I suppose you could just go to the Apple store and ask, assuming there is one nearby.
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #9
    If its not an international warranty then no, but it can't hurt to try
     
  10. patpatbut macrumors newbie

    Joined:
    May 14, 2009
    #10
    I went to the apple store and they treated me as a special case. They replaced the battery and the screen so I can bring my iphone safely back via the flight.
     
  11. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #11
    Looks normal to me.:rolleyes:
     
  12. theapplefanboyj macrumors 6502a

    Joined:
    Mar 1, 2014
    #12
    This happened to my 3GS. Launch day, and I had to live with it because reparing it made the wifi worse. Only got 10 mins of usage haha.
     
  13. arbolgirl macrumors newbie

    Joined:
    Aug 28, 2014
    #13
    I am having the exact same issue (with a yellow 5C, what a coincidence) while studying abroad in Ecuador. I chatted with support just now and they directed me to the nearest authorized service provider. I would just go and see if they can help you out.
     
  14. thetechfixer macrumors 6502

    thetechfixer

    Joined:
    Apr 21, 2010
    Location:
    Canada
  15. QuarterSwede macrumors G3

    QuarterSwede

    Joined:
    Oct 1, 2005
    Location:
    Colorado Springs, CO
    #15
    A lot of times, if they haven't seen an issue before, they'll replace your device outright so they can study the defective one.
     
  16. DaMan90 macrumors newbie

    Joined:
    Jul 19, 2014
    #16
    They actually don't replace it.
    This was the problem I had and they said all I could do is upgrade/buy a new device.
     

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